Case Studies Efficiency and Quality of Hire: Celestica's Remarkable Journey with IoT
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Efficiency and Quality of Hire: Celestica's Remarkable Journey with IoT

Application Infrastructure & Middleware - Database Management & Storage
Infrastructure as a Service (IaaS) - Cloud Databases
Aerospace
Cement
Logistics & Transportation
Procurement
Supply Chain Visibility
Time Sensitive Networking
System Integration
Training
Celestica, a leader in design, manufacturing, engineering, and supply chain solutions, faced significant challenges in attracting talent for niche engineering roles. Despite being a key player behind many big-name brands, Celestica struggled with brand awareness, which affected their ability to attract applicants in a competitive market. The company needed a solution that would support automated follow-ups, help build their talent brand through outreach, and provide analytics to understand what was working and where they needed to optimize. The recruiters were caught up in daily urgencies, often sending off a single email and not having the time or resources to follow up. The company urgently needed a tool that would address their specific needs and not just offer generic features.
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Celestica is a Toronto-based company that specializes in design, manufacturing, engineering, and supply chain solutions. The company partners with brands in aerospace and defense, communications, enterprise, health tech, industrial, capital equipment, and smart energy to deliver solutions for their most complex technology challenges. With over 24,000 employees, Celestica is a global leader in its field. Despite being the brand behind many big-name brands, Celestica is not a household name, which has posed challenges in attracting talent for very niche engineering roles in a competitive market.
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Celestica found their solution in Gem, a tool that offered a consultative approach to their challenges. Gem mapped Celestica's process and provided data on how much time the team was spending on sourcing and outreach, and what was possible in terms of time-savings and efficiency. The tool integrated seamlessly with Celestica's Applicant Tracking System (ATS), SuccessFactors, and the onboarding process was smooth with minimal intervention from Celestica's HRIS team. Gem's impact was immediate, with the company filling positions that had been open for over a year within the first 30 days of using the tool. The tool also provided valuable data that gave Celestica's recruiting organization new visibility into their process, including diversity hiring efforts. Gem also positively impacted the hiring manager experience, increasing engagement and collaboration.
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The implementation of Gem brought about significant operational results for Celestica. The tool's ability to support automated follow-ups and provide valuable analytics helped the company decrease their time-to-fill for positions significantly. The visibility provided by Gem allowed for greater collaboration and engagement from hiring managers, who could now actively participate in the recruitment process. The tool also greatly improved the company's campus recruiting initiatives, saving hours of follow-up and organization after each career fair. Furthermore, Gem's diversity data gave the hiring team a bird's-eye view of what the candidate pool looked like and how diverse it truly was, supporting the company's diversity hiring efforts. Overall, Gem has helped Celestica become proactive recruiting partners rather than reactive support members, supporting the company's growth and talent acquisition efforts.
Within the first 30 days of using Gem, Celestica filled positions that had been open for over a year, hiring nine engineers across three different countries.
In the first 90 days of using Gem, the team extended 808 offers, with an impressive 87% offer-accept rate.
Completed 2100 first-round phone screens across 20 recruiters in the first 90 days of using Gem.
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