Case Studies Efficiency & Accuracy Look Good on Cargo Crew

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	Efficiency & Accuracy Look Good on Cargo Crew

Efficiency & Accuracy Look Good on Cargo Crew

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Consumer Goods Retail
Applicable Functions	Business Operation Warehouse & Inventory Management
Use Cases	Inventory Management Process Control & Optimization Warehouse Automation
Services	System Integration Training
Challenge	Cargo Crew needed an ERP platform that could scale with their growing business and accommodate the almost limitless color, size, and style combinations they offer. They required a system that could help them pick and ship quickly and accurately to maintain their high standards of customer service. The challenge was to find a solution that could integrate seamlessly with their existing operations and support their future growth plans. Read More
About Customer	Since 2002, Cargo Crew has been supplying quality garments and aprons from their Melbourne warehouse to more than 25,000 customers in over 80 countries around the world. Servicing the hospitality, retail, corporate, and hotel industries, this SEDEX and BSCI accredited organization sources products from suppliers that meet international quality standards for labor ethics and sustainability. As a family-led business, Cargo Crew prides itself on building lasting relationships and treating its clients like family. Read More
Solution	Cargo Crew implemented NetSuite as their ERP platform, which was recommended by their NetSuite Partner, Annexa. They also integrated RF-SMART for inventory management, which is built into NetSuite. The implementation process involved internal team buy-in, with Paul Rodgers acting as a super-user and training other team members. Each department had a project champion to ensure alignment and readiness for the go-live. The use of RF-SMART's simple user interface and real-time stock movements eliminated manual entry and capture errors, significantly improving efficiency and accuracy. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Consumer Goods

Retail

Applicable Functions

Business Operation

Warehouse & Inventory Management

Use Cases

Inventory Management

Process Control & Optimization

Warehouse Automation

Services

System Integration

Training

Challenge

Cargo Crew needed an ERP platform that could scale with their growing business and accommodate the almost limitless color, size, and style combinations they offer. They required a system that could help them pick and ship quickly and accurately to maintain their high standards of customer service. The challenge was to find a solution that could integrate seamlessly with their existing operations and support their future growth plans.

About Customer

Since 2002, Cargo Crew has been supplying quality garments and aprons from their Melbourne warehouse to more than 25,000 customers in over 80 countries around the world. Servicing the hospitality, retail, corporate, and hotel industries, this SEDEX and BSCI accredited organization sources products from suppliers that meet international quality standards for labor ethics and sustainability. As a family-led business, Cargo Crew prides itself on building lasting relationships and treating its clients like family.

Solution

Cargo Crew implemented NetSuite as their ERP platform, which was recommended by their NetSuite Partner, Annexa. They also integrated RF-SMART for inventory management, which is built into NetSuite. The implementation process involved internal team buy-in, with Paul Rodgers acting as a super-user and training other team members. Each department had a project champion to ensure alignment and readiness for the go-live. The use of RF-SMART's simple user interface and real-time stock movements eliminated manual entry and capture errors, significantly improving efficiency and accuracy.

Impact #1	Cargo Crew has seen an increase in efficiency and accuracy since implementing RF-SMART and NetSuite.
Impact #2	The use of barcode scanners has made onboarding new warehouse team members quick and easy.
Impact #3	Seasonal workers can pick up the scanners almost immediately and use the system effectively.

Impact #1

Cargo Crew has seen an increase in efficiency and accuracy since implementing RF-SMART and NetSuite.

Impact #2

The use of barcode scanners has made onboarding new warehouse team members quick and easy.

Impact #3

Seasonal workers can pick up the scanners almost immediately and use the system effectively.

Benefit #1	Cargo Crew services more than 25,000 customers in over 80 countries.
Benefit #2	Their warehouse holds more than 7,900 active SKUs.
Benefit #3	The warehouse team of 12 members picks, folds, and packs between 150 to 300 orders a day, or 1500-3000 items per day.

Benefit #1

Cargo Crew services more than 25,000 customers in over 80 countries.

Benefit #2

Their warehouse holds more than 7,900 active SKUs.

Benefit #3

The warehouse team of 12 members picks, folds, and packs between 150 to 300 orders a day, or 1500-3000 items per day.

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Overview

Efficiency & Accuracy Look Good on Cargo Crew

Operational Impact

Quantitative Benefit