Cisco Case Studies Edinburgh Napier University streamlines long-distance learning with Cisco WebEX

	Edinburgh Napier University streamlines long-distance learning with Cisco WebEX Cisco

Edinburgh Napier University streamlines long-distance learning with Cisco WebEX

Cisco

Applicable Industries	Education
Applicable Functions	Business Operation
Use Cases	Remote Collaboration
Challenge	• Geographically dispersed campus made in-person meetings costly and inconvenient. • Distance-learning programs in Malaysia, India, and China required dependable, user-friendly online tools to maximize interaction in collaborative workspaces. • Virtual learning environment required a separate sign-in process, resulting in a significant administrative burden for IT staff and limited adoption of collaboration technology. Read More
About Customer	- Read More
Customer Name	Edinburgh Napier University Read More
Solution	• Cisco WebEx collaboration software produces a richly interactive, long-distance learning environment. • Joint collaboration solution from Cisco and CirQlive provides a virtually endless array of options for optimizing the management of Moodle. • Single sign-on is now possible through a Microsoft Active Directory portal. Read More Log in to view content
Data Collected	Operating Time, Production Efficiency, Support Tickets Read More Log in to view content
Contents

Applicable Industries

Education

Applicable Functions

Business Operation

Use Cases

Remote Collaboration

Challenge

• Geographically dispersed campus made in-person meetings costly and inconvenient.

• Distance-learning programs in Malaysia, India, and China required dependable, user-friendly online tools to maximize interaction in collaborative workspaces.

• Virtual learning environment required a separate sign-in process, resulting in a significant administrative burden for IT staff and limited adoption of collaboration technology.

About Customer

Customer Name

Edinburgh Napier University

Solution

• Cisco WebEx collaboration software produces a richly interactive, long-distance learning environment.

• Joint collaboration solution from Cisco and CirQlive provides a virtually endless array of options for optimizing the management of Moodle.

• Single sign-on is now possible through a Microsoft Active Directory portal.

Data Collected

Operating Time, Production Efficiency, Support Tickets

Impact #1	[Efficiency Improvement - IT] Employees scheduled only about 10 Cisco WebEx meetings per month. Now that number is more than 50. “From an IT perspective, the CirQlive solution eliminates a huge amount of work on the back end,” “Collaboration no longer requires an IT support ticket taking over 5 minutes to set up because all credentials are processed through a single Active Directory portal. Now users are empowered to schedule a whole semester’s worth of classes in one click.

Impact #1

[Efficiency Improvement - IT]
Employees scheduled only about 10 Cisco WebEx meetings per month. Now that number is more than 50. “From an IT perspective, the CirQlive solution eliminates a huge amount of work on the back end,” “Collaboration no longer requires an IT support ticket taking over 5 minutes to set up because all credentials are processed through a single Active Directory portal. Now users are empowered to schedule a whole semester’s worth of classes in one click.

Benefit #1	• Cisco WebEx adoption grows from 10 to more than 50 meetings per month.
Benefit #2	• Single-click access speeds meeting setup and empowers users to manage their own meeting schedules.
Benefit #3	• Simpler sign-on process promotes tighter security.

Benefit #1

• Cisco WebEx adoption grows from 10 to more than 50 meetings per month.

Benefit #2

• Single-click access speeds meeting setup and empowers users to manage their own meeting schedules.

Benefit #3

• Simpler sign-on process promotes tighter security.

Download PDF Version

Overview

Edinburgh Napier University streamlines long-distance learning with Cisco WebEX

Operational Impact

Quantitative Benefit