Precisely Case Studies Eastridge Workforce Solutions: Ensuring Uninterrupted Workforce Management Services

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	Eastridge Workforce Solutions: Ensuring Uninterrupted Workforce Management Services Precisely

Eastridge Workforce Solutions: Ensuring Uninterrupted Workforce Management Services

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Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions	Human Resources Maintenance
Use Cases	Personnel Tracking & Monitoring Time Sensitive Networking
Services	System Integration
Challenge	Eastridge Workforce Solutions, a provider of workforce management services and technologies to over 1,300 clients across North America, faced a critical challenge with its time and attendance system. This system, which processes transactions from thousands of people 24/7, 365 days a year, verifies employee attendance and records their time to generate accurate payrolls. Any downtime in this system would be catastrophic, causing significant disruption to Eastridge and its clients. The company needed a high availability/disaster recovery (HA/DR) solution that would ensure the system and its associated data would always be available, regardless of any potential disasters or scheduled maintenance. However, HA/DR was not a core competency for Eastridge, and the company did not want to distract its IT group from its primary business objectives. Read More
About Customer	Eastridge Workforce Solutions is a leading provider of workforce management services and technologies to more than 1,300 clients across North America. The company's time and attendance system processes transactions from thousands of people around the clock, every day of the year. This system verifies who is allowed to be at the workplace and who should be there, and it also records employees' time to generate accurate payrolls. The company's primary objective is to deliver powerful, innovative workforce solutions, and it relies heavily on its IT group to advance these business objectives. Read More
Solution	Eastridge Workforce Solutions turned to Assure MIMIX HA to ensure the constant availability of its IBM i-based time and attendance system and prevent any data loss. Assure MIMIX HA replicates all production data, system data, and applications from the production server to a recovery server. If the production server goes down or needs to be taken offline for maintenance, users can be quickly switched to the backup server, ensuring continuous availability of the application and its data. Eastridge also employed Precisely Managed Services to monitor, manage, and maintain its HA/DR solution. This service monitors the Assure MIMIX replication processes around the clock, ensuring they are always running properly and efficiently. If an issue arises, Precisely experts can often quickly resolve it remotely. This solution also protects against downtime during scheduled maintenance, with Managed Services undertaking all the work. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Functions

Human Resources

Maintenance

Use Cases

Personnel Tracking & Monitoring

Time Sensitive Networking

Services

System Integration

Challenge

Eastridge Workforce Solutions, a provider of workforce management services and technologies to over 1,300 clients across North America, faced a critical challenge with its time and attendance system. This system, which processes transactions from thousands of people 24/7, 365 days a year, verifies employee attendance and records their time to generate accurate payrolls. Any downtime in this system would be catastrophic, causing significant disruption to Eastridge and its clients. The company needed a high availability/disaster recovery (HA/DR) solution that would ensure the system and its associated data would always be available, regardless of any potential disasters or scheduled maintenance. However, HA/DR was not a core competency for Eastridge, and the company did not want to distract its IT group from its primary business objectives.

About Customer

Eastridge Workforce Solutions is a leading provider of workforce management services and technologies to more than 1,300 clients across North America. The company's time and attendance system processes transactions from thousands of people around the clock, every day of the year. This system verifies who is allowed to be at the workplace and who should be there, and it also records employees' time to generate accurate payrolls. The company's primary objective is to deliver powerful, innovative workforce solutions, and it relies heavily on its IT group to advance these business objectives.

Solution

Eastridge Workforce Solutions turned to Assure MIMIX HA to ensure the constant availability of its IBM i-based time and attendance system and prevent any data loss. Assure MIMIX HA replicates all production data, system data, and applications from the production server to a recovery server. If the production server goes down or needs to be taken offline for maintenance, users can be quickly switched to the backup server, ensuring continuous availability of the application and its data. Eastridge also employed Precisely Managed Services to monitor, manage, and maintain its HA/DR solution. This service monitors the Assure MIMIX replication processes around the clock, ensuring they are always running properly and efficiently. If an issue arises, Precisely experts can often quickly resolve it remotely. This solution also protects against downtime during scheduled maintenance, with Managed Services undertaking all the work.

Impact #1	The implementation of Assure MIMIX HA and Precisely Managed Services has allowed Eastridge to focus on its core business without worrying about the availability of its time and attendance system. The solution ensures near-zero downtime and protects against all data loss, providing peace of mind to the company. It also proactively resolves issues before they become problems, preventing potential disruptions. The successful implementation of upgrades without any application downtime is another significant benefit. The solution also provides an additional set of eyes on the system to ensure it is running efficiently and suggests corrective actions if any performance degradation is detected. This has reduced Eastridge's cost of managing the system compared to doing it themselves.

Impact #1

The implementation of Assure MIMIX HA and Precisely Managed Services has allowed Eastridge to focus on its core business without worrying about the availability of its time and attendance system. The solution ensures near-zero downtime and protects against all data loss, providing peace of mind to the company. It also proactively resolves issues before they become problems, preventing potential disruptions. The successful implementation of upgrades without any application downtime is another significant benefit. The solution also provides an additional set of eyes on the system to ensure it is running efficiently and suggests corrective actions if any performance degradation is detected. This has reduced Eastridge's cost of managing the system compared to doing it themselves.

Benefit #1	Ensures near-zero downtime, allowing the system to be available 24/7, 365 days a year
Benefit #2	Protects against all data loss, ensuring the accuracy of payroll and attendance records
Benefit #3	Proactively resolves issues before they become problems, reducing the potential for system downtime

Benefit #1

Ensures near-zero downtime, allowing the system to be available 24/7, 365 days a year

Benefit #2

Protects against all data loss, ensuring the accuracy of payroll and attendance records

Benefit #3

Proactively resolves issues before they become problems, reducing the potential for system downtime

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Overview

Eastridge Workforce Solutions: Ensuring Uninterrupted Workforce Management Services

Operational Impact

Quantitative Benefit