ECI Software Solutions Case Studies East Branch Engineering Uses Shoptech Customer Community to Connect With Other Shop Owners

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	East Branch Engineering Uses Shoptech Customer Community to Connect With Other Shop Owners ECI Software Solutions

East Branch Engineering Uses Shoptech Customer Community to Connect With Other Shop Owners

ECI Software Solutions

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions	Discrete Manufacturing
Use Cases	Manufacturing System Automation
Services	Software Design & Engineering Services
Challenge	In 2006, East Branch Engineering was growing rapidly. The shop had more customers, more jobs, and more administrative tasks than they had ever had before. For years East Branch had used a software platform to manage scheduling, estimating, and other important functions. However, with the increasing volume of business, the shop found that the software’s limitations were too much to handle. Data wouldn’t transfer between modules so there was a lot of data entry and time-wasting administrative work. They decided pretty quickly that they needed a new solution. Read More
About Customer	In 1989, Paul Guidotti launched his own small lot, complex part job shop in his family’s basement. Twenty-seven years later, that one-man home business has evolved into East Branch Engineering, a Connecticut-based shop with 14 employees. East Branch still specializes in small lots and complex jobs, but today the shop serves customers in a wide range of industries, including healthcare, consumer, and even high-voltage power. Read More
Solution	Their search quickly led them to Shoptech and E2. According to Chris, it was clear that E2 was the software that East Branch was looking for. He said, “The automation in E2 is so convenient. You input data once and it’s immediately available everywhere. I can generate a quote and then we have that information in the system to schedule the job, order the materials, and for anything else we need to do.” Today, East Branch uses E2 for nearly every function in the shop. They use it for estimating, scheduling, material management, quality control, and more. Chris said that the only function they don’t use E2 for is customer relationship management. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Functions

Discrete Manufacturing

Use Cases

Manufacturing System Automation

Services

Software Design & Engineering Services

Challenge

In 2006, East Branch Engineering was growing rapidly. The shop had more customers, more jobs, and more administrative tasks than they had ever had before. For years East Branch had used a software platform to manage scheduling, estimating, and other important functions. However, with the increasing volume of business, the shop found that the software’s limitations were too much to handle. Data wouldn’t transfer between modules so there was a lot of data entry and time-wasting administrative work. They decided pretty quickly that they needed a new solution.

About Customer

In 1989, Paul Guidotti launched his own small lot, complex part job shop in his family’s basement. Twenty-seven years later, that one-man home business has evolved into East Branch Engineering, a Connecticut-based shop with 14 employees. East Branch still specializes in small lots and complex jobs, but today the shop serves customers in a wide range of industries, including healthcare, consumer, and even high-voltage power.

Solution

Their search quickly led them to Shoptech and E2. According to Chris, it was clear that E2 was the software that East Branch was looking for. He said, “The automation in E2 is so convenient. You input data once and it’s immediately available everywhere. I can generate a quote and then we have that information in the system to schedule the job, order the materials, and for anything else we need to do.” Today, East Branch uses E2 for nearly every function in the shop. They use it for estimating, scheduling, material management, quality control, and more. Chris said that the only function they don’t use E2 for is customer relationship management.

Impact #1	The automation in E2 is so convenient. You input data once and it’s immediately available everywhere.
Impact #2	East Branch uses E2 for nearly every function in the shop. They use it for estimating, scheduling, material management, quality control, and more.
Impact #3	The only function they don’t use E2 for is customer relationship management.

Impact #1

The automation in E2 is so convenient. You input data once and it’s immediately available everywhere.

Impact #2

East Branch uses E2 for nearly every function in the shop. They use it for estimating, scheduling, material management, quality control, and more.

Impact #3

The only function they don’t use E2 for is customer relationship management.

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Overview

East Branch Engineering Uses Shoptech Customer Community to Connect With Other Shop Owners

Operational Impact