Datadog Case Studies E-Commerce Platform Increases Resilience at Scale with Datadog and AWS

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	E-Commerce Platform Increases Resilience at Scale with Datadog and AWS Datadog

E-Commerce Platform Increases Resilience at Scale with Datadog and AWS

Datadog

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Infrastructure as a Service (IaaS) - Cloud Computing Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	E-Commerce Retail
Applicable Functions	Business Operation Sales & Marketing
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Neto was looking to move its existing legacy infrastructure to the cloud in order to drive automation and support their customers’ growth. However, their existing monitoring tools were unable to scale dynamically and could not track services across ephemeral infrastructure components. This posed a challenge as they needed a monitoring solution that could provide real-time visibility across a highly-automated environment. Prior to moving to the Amazon public cloud (AWS), maintaining and scaling Neto’s legacy infrastructure was slow, reactive, and prone to technical difficulties. Neto’s infrastructure environments often drifted out of sync, making it hard to increase capacity or deploy changes to production without engaging in manual, time-consuming processes. Read More
About Customer	Neto is a retail management solution that allows retailers to run their web store, point of sale, inventory, and fulfilment operations through a central platform. With Neto, retailers can future-proof their businesses in an increasingly competitive industry by delivering exceptional customer experiences via any channel—be it in-store, online, or through a marketplace. Neto’s customers rely heavily on the health of Neto’s infrastructure, which must scale often to support customers’ web stores and business management tools. Failure to meet the capacity needs of customers could result in degraded service and render retailers unable to capture sales or properly manage inventory during their most lucrative, high-traffic times. Read More
Solution	Neto enlisted Datadog to ensure that their application and assets were transferred with minimal customer impact, and that Neto’s newly automated platform remained reliable and performant once in production on the cloud. Datadog’s ability to collect metrics from both of Neto’s environments and then display the health of every host and service in a single interface—regardless of where they were running—meant that Neto never experienced a lapse in visibility or platform reliability during their migration. In Neto’s new cloud infrastructure, Datadog helps support Neto’s overall automation efforts by monitoring new hosts as soon as they come online, allowing Neto to track the health and performance of any service, as it scales, at a glance. Neto deploys the Datadog Agent through Terraform, which they use to automatically provision and configure their dynamic infrastructure. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Infrastructure as a Service (IaaS) - Cloud Computing

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

E-Commerce

Retail

Applicable Functions

Business Operation

Sales & Marketing

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Neto was looking to move its existing legacy infrastructure to the cloud in order to drive automation and support their customers’ growth. However, their existing monitoring tools were unable to scale dynamically and could not track services across ephemeral infrastructure components. This posed a challenge as they needed a monitoring solution that could provide real-time visibility across a highly-automated environment. Prior to moving to the Amazon public cloud (AWS), maintaining and scaling Neto’s legacy infrastructure was slow, reactive, and prone to technical difficulties. Neto’s infrastructure environments often drifted out of sync, making it hard to increase capacity or deploy changes to production without engaging in manual, time-consuming processes.

About Customer

Neto is a retail management solution that allows retailers to run their web store, point of sale, inventory, and fulfilment operations through a central platform. With Neto, retailers can future-proof their businesses in an increasingly competitive industry by delivering exceptional customer experiences via any channel—be it in-store, online, or through a marketplace. Neto’s customers rely heavily on the health of Neto’s infrastructure, which must scale often to support customers’ web stores and business management tools. Failure to meet the capacity needs of customers could result in degraded service and render retailers unable to capture sales or properly manage inventory during their most lucrative, high-traffic times.

Solution

Neto enlisted Datadog to ensure that their application and assets were transferred with minimal customer impact, and that Neto’s newly automated platform remained reliable and performant once in production on the cloud. Datadog’s ability to collect metrics from both of Neto’s environments and then display the health of every host and service in a single interface—regardless of where they were running—meant that Neto never experienced a lapse in visibility or platform reliability during their migration. In Neto’s new cloud infrastructure, Datadog helps support Neto’s overall automation efforts by monitoring new hosts as soon as they come online, allowing Neto to track the health and performance of any service, as it scales, at a glance. Neto deploys the Datadog Agent through Terraform, which they use to automatically provision and configure their dynamic infrastructure.

Impact #1	Datadog collects and correlates metrics from both legacy and cloud environments, which ensured coverage during Neto's cloud migration.
Impact #2	Datadog automatically scales to monitor Neto’s dynamic infrastructure.
Impact #3	Datadog increases the efficiency and reliability of Neto’s platform by ensuring that Neto’s infrastructure and monitoring coverage seamlessly scale in parallel.

Impact #1

Datadog collects and correlates metrics from both legacy and cloud environments, which ensured coverage during Neto's cloud migration.

Impact #2

Datadog automatically scales to monitor Neto’s dynamic infrastructure.

Impact #3

Datadog increases the efficiency and reliability of Neto’s platform by ensuring that Neto’s infrastructure and monitoring coverage seamlessly scale in parallel.

Benefit #1	Neto’s 18-month migration project was successfully completed with minimal customer impact.
Benefit #2	For six of those months, Neto’s legacy and cloud infrastructures were running simultaneously as customer assets were transferred from MySQL to hosted Amazon Aurora databases.

Benefit #1

Neto’s 18-month migration project was successfully completed with minimal customer impact.

Benefit #2

For six of those months, Neto’s legacy and cloud infrastructures were running simultaneously as customer assets were transferred from MySQL to hosted Amazon Aurora databases.

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Overview

E-Commerce Platform Increases Resilience at Scale with Datadog and AWS

Operational Impact

Quantitative Benefit