Case Studies Dutch Technology eXperts (DTX) Turns to Automox to Provide Full-Service Endpoint Security to Its Customers

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	Dutch Technology eXperts (DTX) Turns to Automox to Provide Full-Service Endpoint Security to Its Customers

Dutch Technology eXperts (DTX) Turns to Automox to Provide Full-Service Endpoint Security to Its Customers

Technology Category	Cybersecurity & Privacy - Endpoint Security Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Maintenance
Services	Software Design & Engineering Services System Integration
Challenge	DTX offers security monitoring and vulnerability management services to their customers, where they help these organizations discover what systems are vulnerable to potential breach or attack. With the massive shift to remote work and the growing complexity of their customers’ IT infrastructure, many of their customers are unable to stay up to date and in control of the IT requirements necessary to tackle a significant increase in disclosed vulnerabilities. While DTX also provides some patching support, they were limited to patching only Microsoft Windows systems. They were looking to offer additional support for macOS, Linux, and third-party applications without the traditional increase of complexity. Read More
About Customer	DTX has over 20 years of experience providing managed services for IT infrastructure and information security to organizations in Belgium, The Netherlands, and Luxemburg. The company supports a diverse client base, from small-to-medium businesses to enterprises. DTX helps these organizations manage the growing demands on corporate IT by providing additional resources to support their customers’ security initiatives. Read More
Solution	DTX chose the Automox endpoint management platform because it offers cross-platform support and provides patching of third-party applications. Because Automox is cloud-native, they were able to easily integrate it as part of their offering without accruing significant cost to purchase, maintain, and operate the patching and endpoint hardening solution. With Automox, DTX can manage the full breadth of their customers’ Windows, macOS, and Linux systems from one dashboard view — which significantly reduces the time on task, simplifies IT management, and allows them to patch at anytime, anywhere. Additionally, DTX has the flexibility to offer additional services or support through Automox Worklets. Worklets allow them to be innovative in how they help their customers better secure their corporate systems. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Endpoint Security

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Maintenance

Services

Software Design & Engineering Services

System Integration

Challenge

DTX offers security monitoring and vulnerability management services to their customers, where they help these organizations discover what systems are vulnerable to potential breach or attack. With the massive shift to remote work and the growing complexity of their customers’ IT infrastructure, many of their customers are unable to stay up to date and in control of the IT requirements necessary to tackle a significant increase in disclosed vulnerabilities. While DTX also provides some patching support, they were limited to patching only Microsoft Windows systems. They were looking to offer additional support for macOS, Linux, and third-party applications without the traditional increase of complexity.

About Customer

DTX has over 20 years of experience providing managed services for IT infrastructure and information security to organizations in Belgium, The Netherlands, and Luxemburg. The company supports a diverse client base, from small-to-medium businesses to enterprises. DTX helps these organizations manage the growing demands on corporate IT by providing additional resources to support their customers’ security initiatives.

Solution

DTX chose the Automox endpoint management platform because it offers cross-platform support and provides patching of third-party applications. Because Automox is cloud-native, they were able to easily integrate it as part of their offering without accruing significant cost to purchase, maintain, and operate the patching and endpoint hardening solution. With Automox, DTX can manage the full breadth of their customers’ Windows, macOS, and Linux systems from one dashboard view — which significantly reduces the time on task, simplifies IT management, and allows them to patch at anytime, anywhere. Additionally, DTX has the flexibility to offer additional services or support through Automox Worklets. Worklets allow them to be innovative in how they help their customers better secure their corporate systems.

Impact #1	DTX recently signed on an existing customer to use Automox for patching and endpoint hardening.
Impact #2	When DTX presented the business case to this customer, they were easily convinced of the value and improved security the Automox service would offer them.
Impact #3	DTX deployed the Automox agent across a few hundred endpoints, and immediately began applying policies and started patching.

Impact #1

DTX recently signed on an existing customer to use Automox for patching and endpoint hardening.

Impact #2

When DTX presented the business case to this customer, they were easily convinced of the value and improved security the Automox service would offer them.

Impact #3

DTX deployed the Automox agent across a few hundred endpoints, and immediately began applying policies and started patching.

Benefit #1	80-95% Reduction in Known Vulnerabilities After 1st Patch Weekend

Benefit #1

80-95% Reduction in Known Vulnerabilities After 1st Patch Weekend

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Overview

Dutch Technology eXperts (DTX) Turns to Automox to Provide Full-Service Endpoint Security to Its Customers

Operational Impact

Quantitative Benefit