Case Studies
Dropbox's Transformation in Recruiter Performance Management with Gem Data
Overview
Oil & Gas Telecommunications | |
Human Resources Sales & Marketing | |
Inventory Management Time Sensitive Networking | |
Operational Impact
The implementation of Gem's data analytics platform has fundamentally shifted Dropbox's approach to recruiting. It has transformed the process from a numbers game to a thoughtful look at each stage in the hiring process. The data has allowed for strategic repositioning of both candidates and recruiters, ensuring the best candidate experience and efficient recruiter workload management. The use of Gem's data has also empowered recruiters to own their process, understand how to leverage their strengths, and develop their weaknesses to control their output. This has resulted in a very low attrition rate and high satisfaction within the recruiting team. Furthermore, the automated reporting has enabled Dropbox to get the fundamentals right, allowing them to innovate and build new metrics that have never existed in staffing. | |
Quantitative Benefit
Saved the team an average of 135 hours a week in repetitive processes, equivalent to about 3.5 full-time employees a year. | |
Enabled individual contributors to manage their performance and debug their own funnels. | |
Allowed talent leaders to strategically reposition both candidates and recruiters to optimize hiring. | |