IBM Case Studies Driving toward world-class safety with a centralized learning content management platform

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	Driving toward world-class safety with a centralized learning content management platform IBM

Driving toward world-class safety with a centralized learning content management platform

IBM

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Mining
Applicable Functions	Human Resources
Services	Cloud Planning, Design & Implementation Services
Challenge	PotashCorp, the world’s largest fertilizer company, aims to become one of the safest resource companies in the world. To achieve this, it needed to deliver consistent, high-quality training to more than 5,000 employees working at multiple remote sites. In the past, each site developed its own training materials. This created substantial duplication of effort and made it difficult to ensure that each site was in compliance with the latest corporate and regulatory best practices. PotashCorp needed a way to develop and deliver standard training materials to every work site, no matter how remote. Read More
About Customer	PotashCorp is the world’s largest fertilizer company by capacity, producing the three primary crop nutrients: potash, nitrogen and phosphate. It has a global footprint and plays an important role in helping the world grow the food it needs. As the world’s population continues to increase, companies like PotashCorp are supporting ways to grow more food with the available land and resources. PotashCorp is the world’s largest producer of potash—a primary ingredient in crop fertilizers—and its Canadian operation represent one-fifth of the global capacity. Phosphate and nitrogen are also important aspects of PotashCorp’s offering. Mining potash and phosphate and capturing nitrogen are complex processes, and worker safety is a key concern at PotashCorp. Read More
Solution	To ensure that its training was consistent company-wide, PotashCorp initially looked to implement a learning management system (LMS). However, during her research, Candace Laing, Senior Director of Organization and Talent Development at PotashCorp, quickly discovered that an LMS alone would be unable to meet all of PotashCorp’s learning needs. What was missing from PotashCorp’s strategy was a learning content management system (LCMS). After a nine-week implementation, PotashCorp has begun taking advantage of its new LCMS to configure course templates in multiple formats, and to publish training programs with interactive components. This will help increase the quality of training materials as PotashCorp pursues world-class safety performance. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Mining

Applicable Functions

Human Resources

Services

Cloud Planning, Design & Implementation Services

Challenge

PotashCorp, the world’s largest fertilizer company, aims to become one of the safest resource companies in the world. To achieve this, it needed to deliver consistent, high-quality training to more than 5,000 employees working at multiple remote sites. In the past, each site developed its own training materials. This created substantial duplication of effort and made it difficult to ensure that each site was in compliance with the latest corporate and regulatory best practices. PotashCorp needed a way to develop and deliver standard training materials to every work site, no matter how remote.

About Customer

PotashCorp is the world’s largest fertilizer company by capacity, producing the three primary crop nutrients: potash, nitrogen and phosphate. It has a global footprint and plays an important role in helping the world grow the food it needs. As the world’s population continues to increase, companies like PotashCorp are supporting ways to grow more food with the available land and resources. PotashCorp is the world’s largest producer of potash—a primary ingredient in crop fertilizers—and its Canadian operation represent one-fifth of the global capacity. Phosphate and nitrogen are also important aspects of PotashCorp’s offering. Mining potash and phosphate and capturing nitrogen are complex processes, and worker safety is a key concern at PotashCorp.

Solution

To ensure that its training was consistent company-wide, PotashCorp initially looked to implement a learning management system (LMS). However, during her research, Candace Laing, Senior Director of Organization and Talent Development at PotashCorp, quickly discovered that an LMS alone would be unable to meet all of PotashCorp’s learning needs. What was missing from PotashCorp’s strategy was a learning content management system (LCMS). After a nine-week implementation, PotashCorp has begun taking advantage of its new LCMS to configure course templates in multiple formats, and to publish training programs with interactive components. This will help increase the quality of training materials as PotashCorp pursues world-class safety performance.

Impact #1	PotashCorp is making course development more efficient by automating labor-intensive aspects of its training process, and by reusing existing training materials.
Impact #2	PotashCorp can now utilize a single source of content to support all modes of delivery—including independent learning, instructor-led learning and on-the-job training.
Impact #3	The LCMS offers PotashCorp a single repository of content that can be easily updated everywhere in a few simples steps. This increased agility in the content management process helps provide employees with the most up-to-date materials available.

Impact #1

PotashCorp is making course development more efficient by automating labor-intensive aspects of its training process, and by reusing existing training materials.

Impact #2

PotashCorp can now utilize a single source of content to support all modes of delivery—including independent learning, instructor-led learning and on-the-job training.

Impact #3

The LCMS offers PotashCorp a single repository of content that can be easily updated everywhere in a few simples steps. This increased agility in the content management process helps provide employees with the most up-to-date materials available.

Benefit #1	Cuts cost of training by eliminating the need for each site to develop its own materials

Benefit #1

Cuts cost of training by eliminating the need for each site to develop its own materials

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Overview

Driving toward world-class safety with a centralized learning content management platform

Operational Impact

Quantitative Benefit