Case Studies Driving IT Efficiency: AC Transit Accelerates with Automox

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	Driving IT Efficiency: AC Transit Accelerates with Automox

Driving IT Efficiency: AC Transit Accelerates with Automox

Technology Category	Application Infrastructure & Middleware - Data Visualization Cybersecurity & Privacy - Security Compliance Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries	Cities & Municipalities Transportation
Applicable Functions	Business Operation Maintenance
Use Cases	Cybersecurity Remote Control
Services	System Integration Training
Challenge	AC Transit faced significant challenges in updating software across its expansive network, particularly with legacy applications. The organization also dealt with interdivisional silos, which created inefficiencies and inconsistencies in system patching. The onset of remote work in 2020 further highlighted the need for a more effective and centralized patching solution. AC Transit needed a way to ensure that all systems were patched correctly and that their patching efforts were effective, especially given the diverse geographical locations of their divisions and departments. Read More
About Customer	AC Transit is a prominent public transportation provider headquartered in Oakland, California. Established in 1960, the agency serves the community with a workforce of 3,000 employees and manages 1,200 endpoints across the state. AC Transit is committed to innovation and efficiency in its operations, continually seeking ways to improve its IT infrastructure and service delivery. The agency's dedication to serving its community is evident in its proactive approach to addressing IT challenges and enhancing operational efficiency. Read More
Solution	AC Transit turned to Automox for its cloud-based, centralized, and customizable approach to network management. Automox's solution provided AC Transit with a centralized view and the flexibility to tailor the system to its unique needs. This enabled the agency to automate patching processes and enhance its cybersecurity practices. Automox's clear reporting capabilities allowed AC Transit to maintain real-time visibility across its environment, ensuring that all assets were accounted for and properly managed. The close account support and collaboration with Automox's team were invaluable, helping AC Transit customize the solution for optimal effectiveness. The agency took immediate steps to address the uncertainties around patching during the remote work transition, leveraging Automox to maintain device compliance and streamline IT operations. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Visualization

Cybersecurity & Privacy - Security Compliance

Platform as a Service (PaaS) - Device Management Platforms

Applicable Industries

Cities & Municipalities

Transportation

Applicable Functions

Business Operation

Maintenance

Use Cases

Cybersecurity

Remote Control

Services

System Integration

Training

Challenge

AC Transit faced significant challenges in updating software across its expansive network, particularly with legacy applications. The organization also dealt with interdivisional silos, which created inefficiencies and inconsistencies in system patching. The onset of remote work in 2020 further highlighted the need for a more effective and centralized patching solution. AC Transit needed a way to ensure that all systems were patched correctly and that their patching efforts were effective, especially given the diverse geographical locations of their divisions and departments.

About Customer

AC Transit is a prominent public transportation provider headquartered in Oakland, California. Established in 1960, the agency serves the community with a workforce of 3,000 employees and manages 1,200 endpoints across the state. AC Transit is committed to innovation and efficiency in its operations, continually seeking ways to improve its IT infrastructure and service delivery. The agency's dedication to serving its community is evident in its proactive approach to addressing IT challenges and enhancing operational efficiency.

Solution

AC Transit turned to Automox for its cloud-based, centralized, and customizable approach to network management. Automox's solution provided AC Transit with a centralized view and the flexibility to tailor the system to its unique needs. This enabled the agency to automate patching processes and enhance its cybersecurity practices. Automox's clear reporting capabilities allowed AC Transit to maintain real-time visibility across its environment, ensuring that all assets were accounted for and properly managed. The close account support and collaboration with Automox's team were invaluable, helping AC Transit customize the solution for optimal effectiveness. The agency took immediate steps to address the uncertainties around patching during the remote work transition, leveraging Automox to maintain device compliance and streamline IT operations.

Impact #1	AC Transit achieved fast vulnerability remediation, significantly improving its cybersecurity posture.
Impact #2	The agency benefited from improved notifications and reporting, ensuring complete endpoint visibility and control.
Impact #3	Automox's cloud-based technology provided real-time visibility, a critical requirement for AC Transit's IT operations.

Impact #1

AC Transit achieved fast vulnerability remediation, significantly improving its cybersecurity posture.

Impact #2

The agency benefited from improved notifications and reporting, ensuring complete endpoint visibility and control.

Impact #3

Automox's cloud-based technology provided real-time visibility, a critical requirement for AC Transit's IT operations.

Benefit #1	Managed 1,200 endpoints across the state.
Benefit #2	3000 employees benefited from improved IT operations.

Benefit #1

Managed 1,200 endpoints across the state.

Benefit #2

3000 employees benefited from improved IT operations.

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Overview

Driving IT Efficiency: AC Transit Accelerates with Automox

Operational Impact

Quantitative Benefit