IBM Case Studies Dow Chemical Company optimizes facility management worldwide

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	Dow Chemical Company optimizes facility management worldwide IBM

Dow Chemical Company optimizes facility management worldwide

IBM

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Chemicals
Applicable Functions	Facility Management
Use Cases	Building Automation & Control Building Energy Management Predictive Maintenance
Services	System Integration
Challenge	The Dow Chemical Company, a USD60 billion enterprise composed of a worldwide network of 13 business units, faced challenges in setting and achieving enterprise-wide goals due to its decentralized business structure. The company needed to meet the differing facility needs of its various businesses while also increasing office and lab space capacity use to 90 percent and improving capital planning, real estate lease management, operations, maintenance, and energy consumption on a global basis. The Lab and Office Facilities Management (LOFM) group at Dow, which provides facilities management services and solutions that support more than 20 million square feet of lab and administrative office space worldwide, was tasked with driving these initiatives. However, reporting in all of these areas was manual, disconnected, and spreadsheet-driven, making it difficult to leverage data effectively. Read More
About Customer	The Dow Chemical Company is a USD60 billion enterprise composed of a worldwide network of 13 business units. Each operates their business autonomously, while receiving several core services from the centralized Dow Business Services Group that includes human resources, procurement, information technology, facilities management and more. The Lab and Office Facilities Management (LOFM) group at Dow provides facilities management services and solutions that support more than 20 million square feet of lab and administrative office space worldwide. In this capacity, LOFM engaged IBM Business Partner Computerized Facility Integration, LLC (CFI) to deploy the facilities space management capabilities of IBM® TRIRIGA® to track office and lab space usage among Dow businesses. Read More
Solution	Dow selected IBM and IBM Business Partner Computerized Facility Integration, LLC (CFI) to deploy the IBM TRIRIGA integrated workplace management system (IWMS) solution. The software allows the LOFM group at Dow to give decision makers a holistic current view of space and capacity use, shifting the organization’s space management paradigm from reactive to proactive. Managers now plan and optimize space usage as needs shift at Dow. The implementation of the IBM TRIRIGA IWMS has expanded to include monitoring capital projects, real estate-related analytics, and energy use. LOFM then engaged CFI to provide, configure, and implement an expanded suite of IBM TRIRIGA software products as the foundation of an IWMS solution. By deploying IBM TRIRIGA Capital Projects Manager and IBM TRIRIGA Workplace Operations Manager software, LOFM is standardizing data management and business processes across capital projects and facility maintenance. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Chemicals

Applicable Functions

Facility Management

Use Cases

Building Automation & Control

Building Energy Management

Predictive Maintenance

Services

System Integration

Challenge

The Dow Chemical Company, a USD60 billion enterprise composed of a worldwide network of 13 business units, faced challenges in setting and achieving enterprise-wide goals due to its decentralized business structure. The company needed to meet the differing facility needs of its various businesses while also increasing office and lab space capacity use to 90 percent and improving capital planning, real estate lease management, operations, maintenance, and energy consumption on a global basis. The Lab and Office Facilities Management (LOFM) group at Dow, which provides facilities management services and solutions that support more than 20 million square feet of lab and administrative office space worldwide, was tasked with driving these initiatives. However, reporting in all of these areas was manual, disconnected, and spreadsheet-driven, making it difficult to leverage data effectively.

About Customer

The Dow Chemical Company is a USD60 billion enterprise composed of a worldwide network of 13 business units. Each operates their business autonomously, while receiving several core services from the centralized Dow Business Services Group that includes human resources, procurement, information technology, facilities management and more. The Lab and Office Facilities Management (LOFM) group at Dow provides facilities management services and solutions that support more than 20 million square feet of lab and administrative office space worldwide. In this capacity, LOFM engaged IBM Business Partner Computerized Facility Integration, LLC (CFI) to deploy the facilities space management capabilities of IBM® TRIRIGA® to track office and lab space usage among Dow businesses.

Solution

Dow selected IBM and IBM Business Partner Computerized Facility Integration, LLC (CFI) to deploy the IBM TRIRIGA integrated workplace management system (IWMS) solution. The software allows the LOFM group at Dow to give decision makers a holistic current view of space and capacity use, shifting the organization’s space management paradigm from reactive to proactive. Managers now plan and optimize space usage as needs shift at Dow. The implementation of the IBM TRIRIGA IWMS has expanded to include monitoring capital projects, real estate-related analytics, and energy use. LOFM then engaged CFI to provide, configure, and implement an expanded suite of IBM TRIRIGA software products as the foundation of an IWMS solution. By deploying IBM TRIRIGA Capital Projects Manager and IBM TRIRIGA Workplace Operations Manager software, LOFM is standardizing data management and business processes across capital projects and facility maintenance.

Impact #1	Provides a single source of truth for analyses of facilities worldwide, uncovering USD200 million in cost avoidance on one relocation project
Impact #2	Transforms space usage and real estate management processes from reactive to proactive and planning-oriented
Impact #3	Reduces report compilation time from days to hours

Impact #1

Provides a single source of truth for analyses of facilities worldwide, uncovering USD200 million in cost avoidance on one relocation project

Impact #2

Transforms space usage and real estate management processes from reactive to proactive and planning-oriented

Impact #3

Reduces report compilation time from days to hours

Benefit #1	Increases facility use by up to 20 percent, saving approximately USD4 million a year

Benefit #1

Increases facility use by up to 20 percent, saving approximately USD4 million a year

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Overview

Dow Chemical Company optimizes facility management worldwide

Operational Impact

Quantitative Benefit