DocuWare
Case Studies
Douglas County
Overview
Douglas CountyDocuWare |
Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Database Management & Storage | |
Cities & Municipalities | |
Logistics & Transportation Maintenance Procurement | |
Inventory Management Remote Asset Management Track & Trace of Assets | |
Software Design & Engineering Services System Integration | |
Operational Impact
The implementation of DocuWare has significantly improved the time its employees have available to spend assisting residents, by dramatically reducing document storage and retrieval time. | |
The solution’s full-text OCR search features allow employees to not only find the right document quickly, but find the needed information within the document much more efficiently, reducing job stress and increasing job satisfaction. | |
The research possibilities in the Sheriff’s department have multiplied exponentially with the use of multiple index fields and DocuWare’s full-text search feature. | |
Quantitative Benefit
Document retrieval time reduced from 20 minutes per request to 15 seconds. | |
Approximately 150 employees are now using DocuWare county-wide. | |
The County is now able to expand and process more records without adding personnel. | |