Axon Software
Case Studies
Doubling Fleet and Expanding Business with No Increase in Office Staff: A Case Study on Mihm Brothers, Inc.
Overview
Doubling Fleet and Expanding Business with No Increase in Office Staff: A Case Study on Mihm Brothers, Inc.Axon Software |
Functional Applications - Fleet Management Systems (FMS) | |
Buildings Telecommunications | |
Maintenance | |
Personnel Tracking & Monitoring Time Sensitive Networking | |
System Integration | |
Operational Impact
The implementation of Axon software has brought about significant operational improvements for Mihm Brothers, Inc. The ease of making changes to invoices and orders has streamlined their operations, eliminating the need for manual journal entries and notes. The robust support provided by Axon has also eased their concerns and ensured that help is always readily available. The software has also enabled the company to expand their business without needing to increase their office staff. The improved efficiency in order processing has saved time for the dispatchers, allowing them to focus on other tasks. The customizable reports have also provided valuable insights into their business, aiding in decision making. Furthermore, the software has improved their customer service, enabling them to quickly answer customer queries, enhancing their customer relations. | |
Quantitative Benefit
The company increased their company drivers and lessors by 50% with the same office staff. | |
The company added a shop and repair station to their business without needing to hire additional office staff. | |
The software's easy invoicing system saved a significant amount of time for the dispatchers. | |