dormakaba Case Studies dormakaba secure three year service contract with the University of Southampton

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	dormakaba secure three year service contract with the University of Southampton dormakaba

dormakaba secure three year service contract with the University of Southampton

dormakaba

Technology Category	Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Education
Applicable Functions	Facility Management
Use Cases	Building Automation & Control Remote Asset Management
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	The University of Southampton, one of the largest campuses in the UK, was looking to consolidate all access solutions, new installations, and service maintenance programs with one company. The high-traffic campus required systems and access solutions that work efficiently, safely, and remain compliant with building regulations. Faulty access solutions could affect the entire operation of a building and its overall security. The university's complex campus is spread across the city, making it crucial to have a single supplier familiar with the site requirements. Read More
About Customer	The University of Southampton is one of the largest campuses in the UK. It is a high-traffic campus that requires efficient, safe, and compliant access solutions. The university's campus is complex and spread across the city, necessitating a single supplier who is familiar with the site's requirements. The university sought to consolidate all access solutions, new installations, and service maintenance programs with one company. The university has had a working relationship with dormakaba for over 10 years. Read More
Solution	dormakaba, a leading provider of high-quality access management solutions, secured a three-year service contract with the University of Southampton. The contract includes dormakaba's 5 Star service program, which provides a bespoke, web-based integrated management system certified to PAS99. The service contract delivers reduced breakdowns, extended operation life, a low rate of repairs, and increased security and safety. The 5 Star contract includes a full year's servicing for one price, planned preventative maintenance (PPM), call-outs within working hours, and all labor and parts free of charge for necessary replacements. dormakaba's accredited and fully trained engineers provide complete maintenance of all the access systems covering Southampton University’s campus 24/7. The fully integrated 5 Star service package also includes the servicing of both dormakaba and nondormakaba equipment. Read More Log in to view content
Contents

Technology Category

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Education

Applicable Functions

Facility Management

Use Cases

Building Automation & Control

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

The University of Southampton, one of the largest campuses in the UK, was looking to consolidate all access solutions, new installations, and service maintenance programs with one company. The high-traffic campus required systems and access solutions that work efficiently, safely, and remain compliant with building regulations. Faulty access solutions could affect the entire operation of a building and its overall security. The university's complex campus is spread across the city, making it crucial to have a single supplier familiar with the site requirements.

About Customer

The University of Southampton is one of the largest campuses in the UK. It is a high-traffic campus that requires efficient, safe, and compliant access solutions. The university's campus is complex and spread across the city, necessitating a single supplier who is familiar with the site's requirements. The university sought to consolidate all access solutions, new installations, and service maintenance programs with one company. The university has had a working relationship with dormakaba for over 10 years.

Solution

dormakaba, a leading provider of high-quality access management solutions, secured a three-year service contract with the University of Southampton. The contract includes dormakaba's 5 Star service program, which provides a bespoke, web-based integrated management system certified to PAS99. The service contract delivers reduced breakdowns, extended operation life, a low rate of repairs, and increased security and safety. The 5 Star contract includes a full year's servicing for one price, planned preventative maintenance (PPM), call-outs within working hours, and all labor and parts free of charge for necessary replacements. dormakaba's accredited and fully trained engineers provide complete maintenance of all the access systems covering Southampton University’s campus 24/7. The fully integrated 5 Star service package also includes the servicing of both dormakaba and nondormakaba equipment.

Impact #1	The University of Southampton benefits from having the contract under one provider as dormakaba offers its technical expertise.
Impact #2	dormakaba can produce one comprehensive schedule and coordinate combined service visits – a total one-stop-shop for all access requirements throughout the campus.
Impact #3	The comprehensive policy ensures peace of mind in regard to yearly budgeting - allowing businesses and organizations to place their focus elsewhere.

Impact #1

The University of Southampton benefits from having the contract under one provider as dormakaba offers its technical expertise.

Impact #2

dormakaba can produce one comprehensive schedule and coordinate combined service visits – a total one-stop-shop for all access requirements throughout the campus.

Impact #3

The comprehensive policy ensures peace of mind in regard to yearly budgeting - allowing businesses and organizations to place their focus elsewhere.

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Overview

dormakaba secure three year service contract with the University of Southampton

Operational Impact