Cleo Case Studies Dorcy's Supply Chain Management with EXTOL
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Dorcy's Supply Chain Management with EXTOL

Cleo
Application Infrastructure & Middleware - Data Exchange & Integration
Retail
Logistics & Transportation
Supply Chain Visibility
System Integration
Dorcy, a company that has been marketing flashlights for over 55 years and supplies major retailers such as Wal-Mart, Lowe's, and Sears, faced a significant challenge. The company needed to implement an automated e-business solution to manage its global supply chain operations quickly and cost-effectively. The focus was to find a robust integration solution that could help reduce high VAN cost and be rapidly deployed with minimal staff involvement.
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Dorcy is a company that has been in the flashlight marketing business for over 55 years. The company supplies its products to major retailers, including Wal-Mart, Lowe's, and Sears. Dorcy has a significant presence in the retail industry and has established a strong reputation for its high-quality products. The company operates on a global scale, managing a complex supply chain that involves numerous trading partners. Dorcy's operations require a robust and efficient system for managing its supply chain to ensure smooth operations and maintain its reputation for reliability.
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Dorcy decided to implement the EXTOL EDI Integrator for i (EEI), EXTOL Secure Exchange (ESX), and EXTOL VAN. These solutions allowed Dorcy to onboard new trading partners in a matter of hours, significantly reducing the time and effort required for this process. The implementation of these solutions also led to a reduction in chargebacks by at least 90%, significantly improving the company's financial performance. Additionally, the monthly VAN cost was reduced by about 75%, leading to substantial cost savings for the company. The solutions were rapidly deployed with minimal staff involvement, meeting the company's requirement for a quick and cost-effective implementation.
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On-boarding new trading partners in hours, significantly reducing the time and effort required for this process.
Reduced chargebacks by at least 90%, significantly improving the company's financial performance.
The monthly VAN cost was reduced by about 75%, leading to substantial cost savings for the company.
Reduced chargebacks by at least 90%
Reduced monthly VAN cost by about 75%
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