Domo Case Studies Domo Powers Insights Across KOKO Networks
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Domo Powers Insights Across KOKO Networks

Domo
Analytics & Modeling - Big Data Analytics
Analytics & Modeling - Real Time Analytics
Logistics & Transportation
Sales & Marketing
Real-Time Location System (RTLS)
Supply Chain Visibility
Cloud Planning, Design & Implementation Services
Data Science Services
KOKO Networks, a company that is scaling a proprietary technology platform to protect Africa’s forests from the destructive charcoal cooking fuel industry, was facing challenges with its data visualization software. The company was dealing with a large volume of data from three disparate databases, which led to issues with dashboard speed and performance. As the company was growing rapidly, it needed a solution that was easy to use and could be quickly adopted by new team members. Additionally, the solution needed to be affordable and manageable by the analytics department.
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KOKO Networks is a high-tech company that is scaling a proprietary technology platform to protect Africa’s forests from the destructive charcoal cooking fuel industry. The company's hardware, software, and operating platform enables the replacement of charcoal, at scale, with sustainable bioethanol cooking fuel – starting in urban Kenya. Over half a million households buy clean fuel daily via a network of 1,300+ KOKO Fuel ATMs, refilled by Smart MicroTankers. The customer experience is modern, clean, ultra-safe and undercuts charcoal pricing by 40%. KOKO has seen rapid growth since it launched across Nairobi in Q4 2019, with a 1,500-strong team between Kenya and India (as of August 2022).
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KOKO Networks implemented Domo's BI & Analytics product to manage the last mile distribution of renewable fuel across its networks. Using sensors to inform the Domo dashboards, the fuel is tracked along the entire operations process, from every depot station and ‘Micro Tanker’ used, before arriving at the extensive network of KOKO Point ‘Fuel ATMs’. Similarly, delivery of cookers and canisters from KOKO’s warehouses can be tracked more efficiently, along with better visibility around customer metrics such as fuel purchases. This improved visibility of data gives KOKO a new level of efficiency. The management team has oversight of high-level dashboards to monitor overall sales performance, growth figures, and forecasts. In support, team members can drill into the dashboards to extract the data and perform their own analytics. Lastly, customer sales teams automatically receive data every hour to show where live stock levels in the field. The overarching goal for this is to democratise the business to ensure end data is accessible for everyone, independently.
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Improved visibility of data across the entire operations process.
Management team has oversight of high-level dashboards to monitor overall sales performance, growth figures, and forecasts.
Team members can drill into the dashboards to extract the data and perform their own analytics.
65% of Domo dashboards are used at minimum on a weekly basis; 100% are used monthly.
Domo has supported KOKO in launching three new networks in Kenya.
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