NETSCOUT Case Studies DoD Agency Enhances Visibility Into Operations and User Experience With NETSCOUT

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	DoD Agency Enhances Visibility Into Operations and User Experience With NETSCOUT NETSCOUT

DoD Agency Enhances Visibility Into Operations and User Experience With NETSCOUT

NETSCOUT

Technology Category	Analytics & Modeling - Real Time Analytics Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	National Security & Defense
Applicable Functions	Discrete Manufacturing
Use Cases	Cybersecurity Real-Time Location System (RTLS)
Services	Data Science Services System Integration
Challenge	The agency's IT visibility requirements had evolved due to emerging remote service delivery challenges. The currently installed solution was not delivering network visibility as promised, nor visualizing user experience across agency operations. The agency needed a solution that could provide continuous monitoring of end-user experience, real-time awareness of impairments detrimental to strategic, worldwide communications, intuitive and compressed IT workflows for rapid triage, and support for historical analysis and investigations based on full-packet captures. The agency also preferred a packet-based, vendor-agnostic solution that could be integrated with other installed technologies, while also improving the use and value offered by those tools. Read More
About Customer	The customer is a government agency that provides highly specialized intelligence services to support the country’s Department of Defense (DoD) efforts to safeguard the nation’s citizens and resources. The agency relies on a field-proven information technology (IT) environment to support its leadership and deployed personnel who serve in a variety of mission environments. With emerging remote service delivery challenges resonating at even the highest level of DoD operations, the agency's IT visibility requirements had evolved. Read More
Solution	The agency conducted a thorough evaluation of approaches before selecting the NETSCOUT solution to improve service delivery to meet DoD-level requirements. The solution included the nGeniusONE Service Assurance platform, which provides a single-pane-of-glass view into government network and application performance while also factoring in end-user experience. The InfiniStreamNG appliances generate the NETSCOUT “Smart Data” required for continuous and uniform visibility across the agency’s large-scale and diverse network environments. The nGenius 5000 Series Packet Flow Switch (PFS) technology supports 100GB network speeds, while delivering advanced link aggregation, packet filtering, and packet delivery functionality to the IT team. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

National Security & Defense

Applicable Functions

Discrete Manufacturing

Use Cases

Cybersecurity

Real-Time Location System (RTLS)

Services

Data Science Services

System Integration

Challenge

The agency's IT visibility requirements had evolved due to emerging remote service delivery challenges. The currently installed solution was not delivering network visibility as promised, nor visualizing user experience across agency operations. The agency needed a solution that could provide continuous monitoring of end-user experience, real-time awareness of impairments detrimental to strategic, worldwide communications, intuitive and compressed IT workflows for rapid triage, and support for historical analysis and investigations based on full-packet captures. The agency also preferred a packet-based, vendor-agnostic solution that could be integrated with other installed technologies, while also improving the use and value offered by those tools.

About Customer

The customer is a government agency that provides highly specialized intelligence services to support the country’s Department of Defense (DoD) efforts to safeguard the nation’s citizens and resources. The agency relies on a field-proven information technology (IT) environment to support its leadership and deployed personnel who serve in a variety of mission environments. With emerging remote service delivery challenges resonating at even the highest level of DoD operations, the agency's IT visibility requirements had evolved.

Solution

The agency conducted a thorough evaluation of approaches before selecting the NETSCOUT solution to improve service delivery to meet DoD-level requirements. The solution included the nGeniusONE Service Assurance platform, which provides a single-pane-of-glass view into government network and application performance while also factoring in end-user experience. The InfiniStreamNG appliances generate the NETSCOUT “Smart Data” required for continuous and uniform visibility across the agency’s large-scale and diverse network environments. The nGenius 5000 Series Packet Flow Switch (PFS) technology supports 100GB network speeds, while delivering advanced link aggregation, packet filtering, and packet delivery functionality to the IT team.

Impact #1	Improved user experience across agency operations
Impact #2	Enhanced agency visibility and monitoring into mission-critical technologies
Impact #3	The IT team accessed contextual workflows and drill-downs into performance and root cause analysis that helped reduce time to resolve issues and increase the reliability of service delivery to agency users

Impact #1

Improved user experience across agency operations

Impact #2

Enhanced agency visibility and monitoring into mission-critical technologies

Impact #3

The IT team accessed contextual workflows and drill-downs into performance and root cause analysis that helped reduce time to resolve issues and increase the reliability of service delivery to agency users

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Overview

DoD Agency Enhances Visibility Into Operations and User Experience With NETSCOUT

Operational Impact