Digitizing Processes with Dozuki Saves Thousands Per Hour for Leading Equipment Manufacturer

For nearly a century, a leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives has been striving to digitize and standardize its processes to minimize waste and control machine setups and changeovers. However, the company faced significant challenges in achieving this goal. The existing documentation was limited, making it difficult for frontline workers to share feedback to improve operations. The company was using Excel to create and store process information, which often contained over fifty pages of information that workers had to read and retain. This method also lacked the ability to gather and implement frontline feedback, leading to missed opportunities for operational improvements. The company also faced inconsistencies in production, competency gaps among employees due to job shadowing as a primary training method, and safety concerns. The introduction of new automation technology also posed a challenge as the company needed to ensure that standards were properly distributed to frontline operators.

The customer is a leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. With a history spanning almost 100 years, the company has established a strong presence in the equipment manufacturing space. Through its subsidiaries and dealers, the company markets and sells its products worldwide. The company was seeking to digitize and standardize its processes to minimize waste and control machine setups and changeovers. However, it faced challenges in achieving this goal due to limited existing documentation, difficulties in gathering and implementing frontline feedback, inconsistencies in production, competency gaps among employees, and safety concerns.