Benchmark Gensuite Case Studies Digitized Behavior Based Observations for Safety Program Improvement
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Digitized Behavior Based Observations for Safety Program Improvement

Benchmark Gensuite
Functional Applications - Remote Monitoring & Control Systems
Electronics
Quality Assurance
Remote Asset Management
Software Design & Engineering Services
The company, a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, needed a comprehensive, digitized system for Environmental, Health and Safety Management. They specifically required a digital system for tracking safety observations to log corporate audits. The company wanted to develop a consistent behavior-based safety program across global sites with diverse operations. They aimed to simplify behavior-based safety program requirements and processes and provide a digital and mobile solution for convenient logging of behavior-based observations. The company also had specific EHS/IT needs such as site-specific custom forms for logging risks and behaviors based on site operations, equipment, etc., multilingual options for global sites, and mobile capabilities for on-the-go access.
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The customer is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems. They are a Fortune 500 American manufacturer with over 45,000 employees and 18 global sites. The company operates in a diverse range of industries and has a significant global presence. They are committed to ensuring the safety and well-being of their employees and have implemented a comprehensive Environmental, Health and Safety Management system. The company was in need of a digital solution to track safety observations and log corporate audits.
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The company’s site leads and employees decided on the Gensuite Safety Observations application. This application supports behavior-based safety programs for real-time insights into safety risks in the workplace and for promoting safe employee behaviors and work activities. The solution allowed the company to create customized site observation forms including equipment-specific and site/ department/ sub-department forms. They could manage a standard list of applicable behaviors and conditions by risk category for use by trained observers. The company was also able to establish customized risk categories and associated behaviors and/or conditions for site safety observations. The solution was mobile compatible, allowing employees to record Safety Observations in the field using iPads, Windows Tablets, and Android Tablets.
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Multilingual observation forms were configured in 10 languages.
Over 600 observations were logged globally within the first few months of launch.
Risks were identified in assembly operations, triggering safety program enhancements.
600+ observations logged globally within first months of launch.
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