FlowForma Case Studies Digitization Pushes the Envelope

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	Digitization Pushes the Envelope FlowForma

Digitization Pushes the Envelope

FlowForma

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Construction & Infrastructure
Applicable Functions	Discrete Manufacturing Quality Assurance
Use Cases	Construction Management Process Control & Optimization
Services	Software Design & Engineering Services
Challenge	Sullivan Engineering, a New York-based civil engineering firm, was struggling to scale and meet market demand due to error-prone paper processes and process knowledge trapped in people’s heads. The company’s 60 full-time employees run and execute multiple construction contracts simultaneously, which was becoming increasingly difficult with their existing systems. The company spent three months searching for the best platform to digitize their processes and eventually chose FlowForma due to its no-code solution. Read More
About Customer	Sullivan Engineering is a New York-based civil engineering firm that specializes in exterior restoration services, including facade restoration, roofing, and window replacement. The company is in high demand, with 60 full-time employees running and executing multiple construction contracts simultaneously. The company was struggling to scale and meet market demand due to error-prone paper processes and process knowledge trapped in people’s heads. They needed a solution that could help them digitize their processes and create a knowledge repository. Read More
Solution	Sullivan Engineering implemented FlowForma's no-code Digital Process Automation solution. The company's first 'flow' was a Covid Checklist, a form for ensuring employees were safe to work during the pandemic. This was followed by Field Reports, a flow used to provide a detailed record of site visits. Previously, these reports were created using different types of documents, culminating in a PDF with handwritten notes. The process was digitized as a templated form with all inputs residing in one place. The Field Report also provided the structure for Weekly Investigation Reports, used for updates and project milestones or for more granular reporting on specialist areas, like a roof survey. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Construction & Infrastructure

Applicable Functions

Discrete Manufacturing

Quality Assurance

Use Cases

Construction Management

Process Control & Optimization

Services

Software Design & Engineering Services

Challenge

Sullivan Engineering, a New York-based civil engineering firm, was struggling to scale and meet market demand due to error-prone paper processes and process knowledge trapped in people’s heads. The company’s 60 full-time employees run and execute multiple construction contracts simultaneously, which was becoming increasingly difficult with their existing systems. The company spent three months searching for the best platform to digitize their processes and eventually chose FlowForma due to its no-code solution.

About Customer

Sullivan Engineering is a New York-based civil engineering firm that specializes in exterior restoration services, including facade restoration, roofing, and window replacement. The company is in high demand, with 60 full-time employees running and executing multiple construction contracts simultaneously. The company was struggling to scale and meet market demand due to error-prone paper processes and process knowledge trapped in people’s heads. They needed a solution that could help them digitize their processes and create a knowledge repository.

Solution

Sullivan Engineering implemented FlowForma's no-code Digital Process Automation solution. The company's first 'flow' was a Covid Checklist, a form for ensuring employees were safe to work during the pandemic. This was followed by Field Reports, a flow used to provide a detailed record of site visits. Previously, these reports were created using different types of documents, culminating in a PDF with handwritten notes. The process was digitized as a templated form with all inputs residing in one place. The Field Report also provided the structure for Weekly Investigation Reports, used for updates and project milestones or for more granular reporting on specialist areas, like a roof survey.

Impact #1	Project review processes are completed in half the time – one day as opposed to two.
Impact #2	The company has succeeded in its plan to reduce paperwork in the business and is using digitization to do things differently.
Impact #3	FlowForma has enabled Sullivan Engineering to scale and meet increasing market demand.

Impact #1

Project review processes are completed in half the time – one day as opposed to two.

Impact #2

The company has succeeded in its plan to reduce paperwork in the business and is using digitization to do things differently.

Impact #3

FlowForma has enabled Sullivan Engineering to scale and meet increasing market demand.

Benefit #1	Huge time-saving leads to cost savings, and that allows the company to take on almost twice as many deliverables as they normally would.

Benefit #1

Huge time-saving leads to cost savings, and that allows the company to take on almost twice as many deliverables as they normally would.

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Overview

Digitization Pushes the Envelope

Operational Impact

Quantitative Benefit