Case Studies Digitally Covered

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	Digitally Covered

Digitally Covered

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Application Infrastructure & Middleware - API Integration & Management Analytics & Modeling - Predictive Analytics
Applicable Industries	Finance & Insurance Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Maintenance Remote Asset Management Digital Twin
Services	Software Design & Engineering Services System Integration Training
Challenge	Banko di Seguro Sosial (SVB) faced several challenges in modernizing its mission-critical applications. The existing applications were built on legacy technologies such as the Microsoft stack and Centura framework, which were not scalable to meet the dynamic requirements of government policies and other departments like healthcare, tax, and insurance. This resulted in critical processes such as premium payments, tax payments, and healthcare processing being adversely affected, leading to a deteriorated customer experience. Additionally, the user experience across applications was inconsistent due to the use of deprecated frameworks like Microsoft Silverlight. SVB's investment in Microsoft SQL Server was also expensive, and they needed a platform that could reuse the existing schema and stored procedures to save costs and effort. Read More
About Customer	Banko di Seguro Sosial (Bank of Social Security), based in Curaçao, a country under the sovereignty of the Netherlands, is a major provider of insurance for the island's 158,000 citizens. The bank, known as Sociale Verzerkingsbank (SVB), is responsible for ensuring a sustainable social security system for all its citizens. SVB caters to the government and performs executive functions related to insurance policies against health, old age, accidents, and unemployment. The bank has digitized its internal and external processes to ensure a hassle-free insurance process from cover to claim. SVB's mission-critical applications cover a wide range of operations, including healthcare services, membership management, and tax department services. Read More
Solution	To address these challenges, SVB's IT team of 4 developers invested in the low-code platform WaveMaker. They purchased 5 developer licenses for WaveMaker Enterprise and began modernizing their applications. WaveMaker's capabilities, such as creating responsive UIs through drag-and-drop, integrating third-party APIs, and reusing existing databases, were particularly appealing. The team faced a hurdle in customizing the security of ASP.NET's SQL Server membership schema into WaveMaker, but WaveMaker's professional services team resolved this within 5 days. The IT team then used a three-pronged approach: developing a consistent visual framework, importing the database schema and mapping it to the UI, and creating a wrapper API for common services and workflows. This approach allowed them to transition from a Microsoft-based framework to a Java-based one, significantly reducing the response time for enhancements and new developments. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Application Infrastructure & Middleware - API Integration & Management

Analytics & Modeling - Predictive Analytics

Applicable Industries

Finance & Insurance

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Maintenance

Remote Asset Management

Digital Twin

Services

Software Design & Engineering Services

System Integration

Training

Challenge

Banko di Seguro Sosial (SVB) faced several challenges in modernizing its mission-critical applications. The existing applications were built on legacy technologies such as the Microsoft stack and Centura framework, which were not scalable to meet the dynamic requirements of government policies and other departments like healthcare, tax, and insurance. This resulted in critical processes such as premium payments, tax payments, and healthcare processing being adversely affected, leading to a deteriorated customer experience. Additionally, the user experience across applications was inconsistent due to the use of deprecated frameworks like Microsoft Silverlight. SVB's investment in Microsoft SQL Server was also expensive, and they needed a platform that could reuse the existing schema and stored procedures to save costs and effort.

About Customer

Banko di Seguro Sosial (Bank of Social Security), based in Curaçao, a country under the sovereignty of the Netherlands, is a major provider of insurance for the island's 158,000 citizens. The bank, known as Sociale Verzerkingsbank (SVB), is responsible for ensuring a sustainable social security system for all its citizens. SVB caters to the government and performs executive functions related to insurance policies against health, old age, accidents, and unemployment. The bank has digitized its internal and external processes to ensure a hassle-free insurance process from cover to claim. SVB's mission-critical applications cover a wide range of operations, including healthcare services, membership management, and tax department services.

Solution

To address these challenges, SVB's IT team of 4 developers invested in the low-code platform WaveMaker. They purchased 5 developer licenses for WaveMaker Enterprise and began modernizing their applications. WaveMaker's capabilities, such as creating responsive UIs through drag-and-drop, integrating third-party APIs, and reusing existing databases, were particularly appealing. The team faced a hurdle in customizing the security of ASP.NET's SQL Server membership schema into WaveMaker, but WaveMaker's professional services team resolved this within 5 days. The IT team then used a three-pronged approach: developing a consistent visual framework, importing the database schema and mapping it to the UI, and creating a wrapper API for common services and workflows. This approach allowed them to transition from a Microsoft-based framework to a Java-based one, significantly reducing the response time for enhancements and new developments.

Impact #1	SVB's IT team was able to modernize all its existing legacy applications and create new ones with minimal downtime, allowing them to respond rapidly to stakeholder requirements.
Impact #2	The user experience across applications became uniform and exceptional, adhering to government regulations.
Impact #3	The creation of a core shell of the database, API, and UI elements significantly reduced the response time from the IT department for enhancements and new developments.

Impact #1

SVB's IT team was able to modernize all its existing legacy applications and create new ones with minimal downtime, allowing them to respond rapidly to stakeholder requirements.

Impact #2

The user experience across applications became uniform and exceptional, adhering to government regulations.

Impact #3

The creation of a core shell of the database, API, and UI elements significantly reduced the response time from the IT department for enhancements and new developments.

Benefit #1	A critical emergency response application was created in just 2 days.
Benefit #2	SVB's lean team of 4 developers was able to operate in a self-service model using WaveMaker with minimal help.
Benefit #3	The team rolled out 6+ mission-critical applications in a span of mere months.

Benefit #1

A critical emergency response application was created in just 2 days.

Benefit #2

SVB's lean team of 4 developers was able to operate in a self-service model using WaveMaker with minimal help.

Benefit #3

The team rolled out 6+ mission-critical applications in a span of mere months.

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Overview

Digitally Covered

Operational Impact

Quantitative Benefit