EcoOnline Case Studies Digital Transformation of Permit Management at Multiplex

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	Digital Transformation of Permit Management at Multiplex EcoOnline

Digital Transformation of Permit Management at Multiplex

EcoOnline

Applicable Industries	Buildings Construction & Infrastructure
Applicable Functions	Logistics & Transportation Procurement
Use Cases	Inventory Management Supply Chain Visibility
Challenge	Multiplex, a leading global construction company, was facing a significant administrative burden due to their manual management of over 350 permits per day across their six UK sites. The traditional method of using notepads for permit management led to disparate systems and discrepancies across the records, resulting in additional time spent on administration to rectify the issues. The process was not only time-consuming but also prone to human errors, leading to potential mistakes. Furthermore, the manual system limited Multiplex's visibility of the real-time status of their contractor workforce, hindering efficient management and decision-making. Read More
About Customer	Multiplex is a globally recognized construction company headquartered in Sydney, Australia. They specialize in constructing high-rise and high-end residential buildings. With a strategic focus on achieving long-term, steady growth, effective management of permits and contractors is crucial for their operations. They handle over 350 permits daily across their six UK sites, which was previously managed manually, creating a significant administrative burden. The company sought to reduce this burden and improve efficiency by implementing a digital solution. Read More
Solution	To alleviate the administrative burden and improve efficiency, Multiplex decided to digitize their Permit to Work process by implementing the Info Exchange software platform. This platform provided an overarching view of their supply chain, enabling them to monitor the status of all permits and filter them based on their status, such as approved or rejected. The transition from Excel to Info Exchange minimized the delays that were prevalent with their manual systems. Moreover, the software allowed Multiplex to review all permits remotely, eliminating the dependence on a desktop, laptop, or even an internet connection for the technical managers. This resulted in a level of transparency that was not previously available. Impressed with the efficiencies and scope of Info Exchange, Multiplex is now planning to roll out additional modules to support their wider supply chain and EHSQ strategies. Read More Log in to view content
Contents

Applicable Industries

Buildings

Construction & Infrastructure

Applicable Functions

Logistics & Transportation

Procurement

Use Cases

Inventory Management

Supply Chain Visibility

Challenge

Multiplex, a leading global construction company, was facing a significant administrative burden due to their manual management of over 350 permits per day across their six UK sites. The traditional method of using notepads for permit management led to disparate systems and discrepancies across the records, resulting in additional time spent on administration to rectify the issues. The process was not only time-consuming but also prone to human errors, leading to potential mistakes. Furthermore, the manual system limited Multiplex's visibility of the real-time status of their contractor workforce, hindering efficient management and decision-making.

About Customer

Multiplex is a globally recognized construction company headquartered in Sydney, Australia. They specialize in constructing high-rise and high-end residential buildings. With a strategic focus on achieving long-term, steady growth, effective management of permits and contractors is crucial for their operations. They handle over 350 permits daily across their six UK sites, which was previously managed manually, creating a significant administrative burden. The company sought to reduce this burden and improve efficiency by implementing a digital solution.

Solution

To alleviate the administrative burden and improve efficiency, Multiplex decided to digitize their Permit to Work process by implementing the Info Exchange software platform. This platform provided an overarching view of their supply chain, enabling them to monitor the status of all permits and filter them based on their status, such as approved or rejected. The transition from Excel to Info Exchange minimized the delays that were prevalent with their manual systems. Moreover, the software allowed Multiplex to review all permits remotely, eliminating the dependence on a desktop, laptop, or even an internet connection for the technical managers. This resulted in a level of transparency that was not previously available. Impressed with the efficiencies and scope of Info Exchange, Multiplex is now planning to roll out additional modules to support their wider supply chain and EHSQ strategies.

Impact #1	The implementation of Info Exchange has significantly transformed the permit management process at Multiplex. The previously laborious and error-prone task has become much more manageable and efficient. The software has not only reduced the time spent on administrative tasks but also minimized potential mistakes due to human error. The ability to review permits remotely has eliminated the dependence on specific devices or an internet connection for the technical managers, providing a level of transparency that was not previously available. This digital transformation has enhanced the overall operational efficiency at Multiplex, leading to the decision to roll out additional modules for wider supply chain and EHSQ strategies.

Impact #1

The implementation of Info Exchange has significantly transformed the permit management process at Multiplex. The previously laborious and error-prone task has become much more manageable and efficient. The software has not only reduced the time spent on administrative tasks but also minimized potential mistakes due to human error. The ability to review permits remotely has eliminated the dependence on specific devices or an internet connection for the technical managers, providing a level of transparency that was not previously available. This digital transformation has enhanced the overall operational efficiency at Multiplex, leading to the decision to roll out additional modules for wider supply chain and EHSQ strategies.

Benefit #1	Reduced time spent on administrative tasks by digitizing the permit management process
Benefit #2	Minimized delays in permit management by transitioning from Excel to Info Exchange
Benefit #3	Enabled real-time monitoring and filtering of over 350 permits per day

Benefit #1

Reduced time spent on administrative tasks by digitizing the permit management process

Benefit #2

Minimized delays in permit management by transitioning from Excel to Info Exchange

Benefit #3

Enabled real-time monitoring and filtering of over 350 permits per day

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Overview

Digital Transformation of Permit Management at Multiplex

Operational Impact

Quantitative Benefit