AuraQuantic
Case Studies
Digital Transformation in Telecommunications: A Case Study of Pret Communique
Overview
Digital Transformation in Telecommunications: A Case Study of Pret CommuniqueAuraQuantic |
Analytics & Modeling - Process Analytics Analytics & Modeling - Robotic Process Automation (RPA) | |
Retail Telecommunications | |
Human Resources Sales & Marketing | |
Inventory Management Process Control & Optimization | |
Operational Impact
The implementation of AuraQuantic has resulted in significant operational improvements for Pret Communique. The registration process and employee information have been systematized, simplifying the review process of each new file by the Operations Department. The risk of improper or malicious use of information has been eliminated, and the employee headcount is continually updated, ensuring each area has the correctly allocated number of employees. The management of recruitment has also been simplified due to better employee control. Overall, the company has been able to achieve its goal of optimizing the sales experience and service for all current and future customers. | |
Quantitative Benefit
Reduced the amount of human resources necessary for process execution by 75% | |
Eliminated the risk of improper or malicious use of information | |
92% Reduction in process times | |