Optibus Case Studies Digital Transformation in Public Transportation: A Case Study of Viação Alvorada

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	Digital Transformation in Public Transportation: A Case Study of Viação Alvorada Optibus

Digital Transformation in Public Transportation: A Case Study of Viação Alvorada

Optibus

Technology Category	Functional Applications - Transportation Management Systems (TMS) Robots - Autonomous Guided Vehicles (AGV)
Applicable Industries	Automotive Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Public Transportation Management Vehicle Performance Monitoring
Services	System Integration Training
Challenge	Viação Alvorada, a major public transportation operator in Lisbon, Portugal, recently won a significant tender from the Metropolitan Area of Lisbon (AML) to manage 33% of the city's bus transportation. This massive operation required efficient planning, scheduling, and rostering of optimal operating scenarios. However, the company faced challenges in managing such a large-scale operation. They were limited by preset preferences and could only implement less than 100 rules, which hindered their flexibility and created a significant amount of manual work. Every duty had to be understood in its specific context, which was time-consuming and inefficient. Additionally, with the Lisbon tender, Viação Alvorada faced increased pressure to be on-time and compliant. They needed an advanced software that ensures no regulations slip through the cracks and that protects them from substantial fines for violations. Read More
About Customer	Viação Alvorada is part of the Vimeca/Lisboa Transportes consortium, co-owned by Grupo Barraqueiro, the biggest operator in Portugal, and Scotturb. The company was created through the merging of two large public transportation companies in Lisbon. It operates a fleet of 450 vehicles across the Amadora, Cacém, Carnaxide, Oeiras and Sintra regions of Portugal. Recently, Viação Alvorada won a major tender from the AML to operate 33% of the bus transportation in Lisbon, Portugal's largest district. Read More
Solution	To overcome these challenges, Viação Alvorada chose Optibus, an end-to-end, cloud-native software platform. Optibus offered a more effective approach by allowing Viação Alvorada to create a set of rules and automate their work. The software replaced manual adjustments with computing power and optimization algorithms, which increased the company's efficiency tenfold and eliminated 95% of manual work. Optibus introduced hundreds of templates and preferences, such as work limitations, layover times and duration, and break preferences, and enabled Viação Alvorada to create detailed, custom events relevant to their operation. The software also ensured 100% compliance with the rules set up by the authorities and unions. If a rule was broken, Viação Alvorada received automatic notifications from Optibus, giving them full visibility into all rules, how they are enforced, and their impact on operations. Read More Log in to view content
Contents

Technology Category

Functional Applications - Transportation Management Systems (TMS)

Robots - Autonomous Guided Vehicles (AGV)

Applicable Industries

Automotive

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Public Transportation Management

Vehicle Performance Monitoring

Services

System Integration

Training

Challenge

Viação Alvorada, a major public transportation operator in Lisbon, Portugal, recently won a significant tender from the Metropolitan Area of Lisbon (AML) to manage 33% of the city's bus transportation. This massive operation required efficient planning, scheduling, and rostering of optimal operating scenarios. However, the company faced challenges in managing such a large-scale operation. They were limited by preset preferences and could only implement less than 100 rules, which hindered their flexibility and created a significant amount of manual work. Every duty had to be understood in its specific context, which was time-consuming and inefficient. Additionally, with the Lisbon tender, Viação Alvorada faced increased pressure to be on-time and compliant. They needed an advanced software that ensures no regulations slip through the cracks and that protects them from substantial fines for violations.

About Customer

Viação Alvorada is part of the Vimeca/Lisboa Transportes consortium, co-owned by Grupo Barraqueiro, the biggest operator in Portugal, and Scotturb. The company was created through the merging of two large public transportation companies in Lisbon. It operates a fleet of 450 vehicles across the Amadora, Cacém, Carnaxide, Oeiras and Sintra regions of Portugal. Recently, Viação Alvorada won a major tender from the AML to operate 33% of the bus transportation in Lisbon, Portugal's largest district.

Solution

To overcome these challenges, Viação Alvorada chose Optibus, an end-to-end, cloud-native software platform. Optibus offered a more effective approach by allowing Viação Alvorada to create a set of rules and automate their work. The software replaced manual adjustments with computing power and optimization algorithms, which increased the company's efficiency tenfold and eliminated 95% of manual work. Optibus introduced hundreds of templates and preferences, such as work limitations, layover times and duration, and break preferences, and enabled Viação Alvorada to create detailed, custom events relevant to their operation. The software also ensured 100% compliance with the rules set up by the authorities and unions. If a rule was broken, Viação Alvorada received automatic notifications from Optibus, giving them full visibility into all rules, how they are enforced, and their impact on operations.

Impact #1	The implementation of Optibus' software has significantly improved Viação Alvorada's operational agility by eliminating limitations on custom events. The company can now work ten times as fast and has eliminated 95% of manual work. The software's user-friendly interface, flexibility, and speed of optimizations have been met with nothing but compliments from the schedulers to the management. The company has also achieved ninety percent efficiency for their vehicle and duty schedules. The software's compliance-checking abilities protect the company financially with little time or effort on their end and puts them on great terms with the city and passengers. Viação Alvorada can now generate various reports that integrate with the authority’s protocols, ensuring all protocols and integrations are met.

Impact #1

The implementation of Optibus' software has significantly improved Viação Alvorada's operational agility by eliminating limitations on custom events. The company can now work ten times as fast and has eliminated 95% of manual work. The software's user-friendly interface, flexibility, and speed of optimizations have been met with nothing but compliments from the schedulers to the management. The company has also achieved ninety percent efficiency for their vehicle and duty schedules. The software's compliance-checking abilities protect the company financially with little time or effort on their end and puts them on great terms with the city and passengers. Viação Alvorada can now generate various reports that integrate with the authority’s protocols, ensuring all protocols and integrations are met.

Benefit #1	Saved over €600,000 in three months through more efficient vehicle and crew management
Benefit #2	Became 100% compliant with tender criteria
Benefit #3	Achieved ninety percent efficiency for vehicle and duty schedules

Benefit #1

Saved over €600,000 in three months through more efficient vehicle and crew management

Benefit #2

Became 100% compliant with tender criteria

Benefit #3

Achieved ninety percent efficiency for vehicle and duty schedules

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Overview

Digital Transformation in Public Transportation: A Case Study of Viação Alvorada

Operational Impact

Quantitative Benefit