CoreHealth Technologies
Case Studies
Digital Transformation in Employee Wellness: A Case Study on Corporate Health Partners
Overview
Digital Transformation in Employee Wellness: A Case Study on Corporate Health PartnersCoreHealth Technologies |
Platform as a Service (PaaS) - Application Development Platforms Sensors - Camera / Video Systems | |
Education Healthcare & Hospitals | |
Maintenance Quality Assurance | |
Mass Customization Time Sensitive Networking | |
Testing & Certification Training | |
Operational Impact
The implementation of CoreHealth’s platform brought about significant operational improvements for Corporate Health Partners. The new platform allowed them to develop more meaningful coaching programs and increase the overall effectiveness of their initiatives. They were able to provide tailored dashboards, educational content, and reporting for each unique client. The modernized communication solutions improved emotional connections with program participants, especially during the pandemic when services had to be offered digitally. The improved service and quality assurance allowed them to maintain connections between clients and their preferred coaches, even when coaches moved out of state. The new tracking and reporting capabilities gave them better insight into individual coaching statistics, enabling them to address areas needing attention and maintain a high level of quality assurance. The company was also able to make their own back-end updates more efficiently. The expanded reach of the platform allowed them to gain new customers from coast to coast. | |
Quantitative Benefit
28% of their clients now utilize personalized video content created by Corporate Health Partners' content team. | |
Over 17% of their clients who preferred to opt out of coaching or health screening services can now be better served with customized programming. | |
Video chat capabilities, combined with telephonic coaching, served over 50% of their clients during the pandemic lockdown. | |