CoreHealth Technologies Case Studies Digital Transformation in Employee Wellness: A Case Study on Corporate Health Partners
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Digital Transformation in Employee Wellness: A Case Study on Corporate Health Partners

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Corporate Health Partners, a Georgia-based company, has been working for nearly two decades to improve employee performance by promoting health and well-being. However, as the health crisis in America worsened, the company faced challenges in managing the increasing health-related issues among employees. Their proprietary platform, HealthyTrax, was unable to keep up with the growing demands of the wellness industry. The platform had limited features, outdated technical aspects, and required continuous development, draining time and resources. Moreover, maintaining high security standards to combat cyber-attacks became a major priority. The company needed a solution that could offer more features, improve user experience, and ensure high security standards.
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Corporate Health Partners is a company based in Kennesaw, Georgia, that was founded almost two decades ago. The company's mission is to help employers improve employee performance by addressing health and well-being. They work with employers across all industries, providing tailored and comprehensive health and well-being programs along with leading health coaching services. Over the years, they have witnessed the increase in obesity, diabetes, and other preventable diseases across America, which has led to a rise in insurance premiums and a decrease in employee productivity.
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To address these challenges, Corporate Health Partners decided to undergo a digital transformation. They concluded that instead of investing in their existing platform, it was time to look for external solutions. They chose CoreHealth’s robust, all-in-one corporate wellness platform. The platform offered a variety of features that could help them take their coaching programs to the next level. After implementation and training support by CoreHealth’s specialists, Corporate Health Partners was ready to enhance their coaching programs. The new platform offered customization capabilities, modern communication solutions, improved service and quality assurance, and expanded reach.
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The implementation of CoreHealth’s platform brought about significant operational improvements for Corporate Health Partners. The new platform allowed them to develop more meaningful coaching programs and increase the overall effectiveness of their initiatives. They were able to provide tailored dashboards, educational content, and reporting for each unique client. The modernized communication solutions improved emotional connections with program participants, especially during the pandemic when services had to be offered digitally. The improved service and quality assurance allowed them to maintain connections between clients and their preferred coaches, even when coaches moved out of state. The new tracking and reporting capabilities gave them better insight into individual coaching statistics, enabling them to address areas needing attention and maintain a high level of quality assurance. The company was also able to make their own back-end updates more efficiently. The expanded reach of the platform allowed them to gain new customers from coast to coast.
28% of their clients now utilize personalized video content created by Corporate Health Partners' content team.
Over 17% of their clients who preferred to opt out of coaching or health screening services can now be better served with customized programming.
Video chat capabilities, combined with telephonic coaching, served over 50% of their clients during the pandemic lockdown.
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