Software AG Case Studies DFDS Seaways Destined For Increased Efficiencies By Using Soa And BPM

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	DFDS Seaways Destined For Increased Efficiencies By Using Soa And BPM Software AG

DFDS Seaways Destined For Increased Efficiencies By Using Soa And BPM

Software AG

Technology Category	Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Marine & Shipping
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Process Control & Optimization Supply Chain Visibility
Services	Software Design & Engineering Services System Integration
Challenge	DFDS Seaways, a leading European ferry and logistics company, was facing challenges with its outdated Enterprise Resource Management (ERP) system. The system, named Cosmos, was built in the early 1990s and had grown into more than 200 smaller and larger sub-applications. However, these applications lacked functional integration, had varying user interfaces, and required regular data re-entry. The complexity of Cosmos had become so great that DFDS Seaways faced growing maintenance problems. Documentation was often outdated, and a lot of business logics were recorded in hard-to-change stored procedures. The company also faced performance problems with the Web front-ends, hindering customers from making reservations via the Internet. Read More
About Customer	DFDS Seaways is a leading European ferry and logistics company with operations distributed across Europe. The company transports more than 2 million ferry passengers and more than 1.2 million quay-to-quay and door-to-door movements per year. It employs more than 2,200 people in 38 offices in 13 countries. The company's vision is to be a leading, first-class, multi-modal short sea carrier. DFDS Seaways greatly relies on a central company information system to coordinate its massive transport of people and freight between many different destinations within Europe, across road and water. Read More
Solution	DFDS Seaways decided to replace its outdated ERP system with a Service-Oriented Architecture (SOA) using the webMethods suite. The company subdivided the old system’s functionality into a series of logically ordered sub-functions, such as transport management or invoicing. These functions were provided by standard software packages, which were integrated via the webMethods Enterprise Service Bus (ESB). The company also used webMethods Trading Networks, a B2B gateway based on the webMethods ESB, to manage communication between parts of the new system and applications used by partners acting as ticket or freight space retailers. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Marine & Shipping

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Process Control & Optimization

Supply Chain Visibility

Services

Software Design & Engineering Services

System Integration

Challenge

DFDS Seaways, a leading European ferry and logistics company, was facing challenges with its outdated Enterprise Resource Management (ERP) system. The system, named Cosmos, was built in the early 1990s and had grown into more than 200 smaller and larger sub-applications. However, these applications lacked functional integration, had varying user interfaces, and required regular data re-entry. The complexity of Cosmos had become so great that DFDS Seaways faced growing maintenance problems. Documentation was often outdated, and a lot of business logics were recorded in hard-to-change stored procedures. The company also faced performance problems with the Web front-ends, hindering customers from making reservations via the Internet.

About Customer

DFDS Seaways is a leading European ferry and logistics company with operations distributed across Europe. The company transports more than 2 million ferry passengers and more than 1.2 million quay-to-quay and door-to-door movements per year. It employs more than 2,200 people in 38 offices in 13 countries. The company's vision is to be a leading, first-class, multi-modal short sea carrier. DFDS Seaways greatly relies on a central company information system to coordinate its massive transport of people and freight between many different destinations within Europe, across road and water.

Solution

DFDS Seaways decided to replace its outdated ERP system with a Service-Oriented Architecture (SOA) using the webMethods suite. The company subdivided the old system’s functionality into a series of logically ordered sub-functions, such as transport management or invoicing. These functions were provided by standard software packages, which were integrated via the webMethods Enterprise Service Bus (ESB). The company also used webMethods Trading Networks, a B2B gateway based on the webMethods ESB, to manage communication between parts of the new system and applications used by partners acting as ticket or freight space retailers.

Impact #1	Higher productivity due to well-integrated functionality and modern interfaces.
Impact #2	Elimination of redundant data entry.
Impact #3	Ease of adding new functionality without any one software package becoming uncontrollably large.

Impact #1

Higher productivity due to well-integrated functionality and modern interfaces.

Impact #2

Elimination of redundant data entry.

Impact #3

Ease of adding new functionality without any one software package becoming uncontrollably large.

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Overview

DFDS Seaways Destined For Increased Efficiencies By Using Soa And BPM

Operational Impact