RingCentral
Case Studies
Dessange International Inc. Streamlines Communication with RingCentral
Overview
Dessange International Inc. Streamlines Communication with RingCentralRingCentral |
Networks & Connectivity - 5G Robots - Wheeled Robots | |
Equipment & Machinery Telecommunications | |
Maintenance | |
Edge Computing & Edge Intelligence Time Sensitive Networking | |
System Integration Training | |
Operational Impact
The implementation of RingCentral has significantly streamlined Dessange's communication processes. The cloud-based phone system has empowered employees to manage their own phone preferences and call handling rules, increasing overall efficiency. The integration with mobile devices has been particularly beneficial for the 30 percent of Dessange's staff who are mobile and travel from salon to salon for educational trainings. These employees can now use the RingCentral mobile app with their business number on their personal mobile phones, allowing them to maintain separate work and personal mobile identities. Furthermore, the ability to tie all ten salons together within one phone system has simplified communication across the company and made administration easier. | |
Quantitative Benefit
Dessange saved nearly 30 percent on costs compared to their previous system, equating to thousands of dollars every month. | |
Tasks that previously took hours or days could now be completed in minutes. | |
RingCentral allowed Dessange to manage the phone system for 10 locations from one single web portal or mobile app. | |