Celigo
Case Studies
Designs for Health Enhances Customer Experience and Fuels Global Expansion with Celigo
Overview
Designs for Health Enhances Customer Experience and Fuels Global Expansion with CeligoCeligo |
Application Infrastructure & Middleware - Data Exchange & Integration Networks & Connectivity - Gateways | |
Healthcare & Hospitals Retail | |
Product Research & Development Sales & Marketing | |
Leasing Finance Automation Time Sensitive Networking | |
System Integration | |
Operational Impact
The implementation of Celigo has allowed Designs for Health to significantly improve its customer experience and drive global expansion. The company has been able to redirect significant resources into more strategic activities, such as customer engagement, instead of manual order inputting. The ability to add stores in just five minutes and the rarity of errors have greatly improved operational efficiency. The finance department now has better visibility into the state of operations, enabling more informed decision-making. The company has been able to grow and evolve, with sales teams and IT gaining confidence in the system's ability to quickly adapt to changes. This has opened doors for more business and allowed the company to focus more on decision-making and customer satisfaction, leading to increased cash flow savings across all departments. | |
Quantitative Benefit
Redirected at least 10 full-time resources into more strategic activities | |
Stores can now be added in five minutes | |
Errors have become extremely rare | |