Software AG Case Studies Designing the Digital Bank One Pillar at a Time

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	Designing the Digital Bank One Pillar at a Time Software AG

Designing the Digital Bank One Pillar at a Time

Software AG

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Process Control & Optimization Real-Time Location System (RTLS)
Services	Software Design & Engineering Services System Integration
Challenge	The bank, one of the largest in the U.S. and the world, is facing new market dynamics born of the digital age. Digitally savvy customers today expect more, like omni-channel banking, and they have more choices in banks like FinTechs. This is forcing traditional banks to rethink how they compete and operate. The bank is also facing regulatory challenges. As regulatory requirements expand, the bank needs insights into operations. Regulations like Dodd-Frank demand it. Without full visibility into its 4,000+ applications, the bank was in the gunsights of such penalties. Read More
About Customer	The financial institution in this case study is one of the largest banks in the U.S. and the world with trillions in assets and hundreds of thousands of employees. The bank serves tens of millions of customers with banking, insurance, investments, mortgage, and consumer and commercial finance services. This bank consistently ranks within Fortune’s rankings as one of America’s largest corporations. Since its founding, the bank has witnessed sweeping historic changes—from the Great Depression to the Dot-Com Bubble and now the do-or-die Age of Digitalization for traditional bricks-and-mortar banks. Read More
Solution	The bank is investing more in Software AG’s Digital Business Platform. The bank first invested in webMethods to help integrate its biggest business, B2B wholesale banking. With webMethods, for instance, the bank is able to process roughly $30 trillion in payments yearly. By adding Apama and Alfabet, the bank is further retooling to become more agile, more customer-centric and more innovative. The bank is testing new technologies—like Artificial Intelligence (AI) and streaming analytics— to deliver newfound capabilities. In 2015, the bank adopted Apama Streaming Analytics to mine insights for real-time customer engagement. The bank bought Alfabet in 2017 after a one-year, multi-million-dollar application rationalization project by consultants failed to reduce applications. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Process Control & Optimization

Real-Time Location System (RTLS)

Services

Software Design & Engineering Services

System Integration

Challenge

The bank, one of the largest in the U.S. and the world, is facing new market dynamics born of the digital age. Digitally savvy customers today expect more, like omni-channel banking, and they have more choices in banks like FinTechs. This is forcing traditional banks to rethink how they compete and operate. The bank is also facing regulatory challenges. As regulatory requirements expand, the bank needs insights into operations. Regulations like Dodd-Frank demand it. Without full visibility into its 4,000+ applications, the bank was in the gunsights of such penalties.

About Customer

The financial institution in this case study is one of the largest banks in the U.S. and the world with trillions in assets and hundreds of thousands of employees. The bank serves tens of millions of customers with banking, insurance, investments, mortgage, and consumer and commercial finance services. This bank consistently ranks within Fortune’s rankings as one of America’s largest corporations. Since its founding, the bank has witnessed sweeping historic changes—from the Great Depression to the Dot-Com Bubble and now the do-or-die Age of Digitalization for traditional bricks-and-mortar banks.

Solution

The bank is investing more in Software AG’s Digital Business Platform. The bank first invested in webMethods to help integrate its biggest business, B2B wholesale banking. With webMethods, for instance, the bank is able to process roughly $30 trillion in payments yearly. By adding Apama and Alfabet, the bank is further retooling to become more agile, more customer-centric and more innovative. The bank is testing new technologies—like Artificial Intelligence (AI) and streaming analytics— to deliver newfound capabilities. In 2015, the bank adopted Apama Streaming Analytics to mine insights for real-time customer engagement. The bank bought Alfabet in 2017 after a one-year, multi-million-dollar application rationalization project by consultants failed to reduce applications.

Impact #1	Increased agility
Impact #2	Reduced application costs, risks and complexity
Impact #3	Streamlined ability to comply with banking regulatory requirements

Impact #1

Increased agility

Impact #2

Reduced application costs, risks and complexity

Impact #3

Streamlined ability to comply with banking regulatory requirements

Benefit #1	The bank is able to process roughly $30 trillion in payments yearly with webMethods
Benefit #2	During a one-year, multi-million-dollar application rationalization project, the bank added 300+ applications

Benefit #1

The bank is able to process roughly $30 trillion in payments yearly with webMethods

Benefit #2

During a one-year, multi-million-dollar application rationalization project, the bank added 300+ applications

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Overview

Designing the Digital Bank One Pillar at a Time

Operational Impact

Quantitative Benefit