Case Studies Derbyshire Community Health Services NHS Foundation Trust Enhances Patient Care with MicroStrategy

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	Derbyshire Community Health Services NHS Foundation Trust Enhances Patient Care with MicroStrategy

Derbyshire Community Health Services NHS Foundation Trust Enhances Patient Care with MicroStrategy

Technology Category	Application Infrastructure & Middleware - Data Visualization Analytics & Modeling - Real Time Analytics
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance
Use Cases	Remote Asset Management Predictive Maintenance Process Control & Optimization
Services	System Integration Training
Challenge	To re-evaluate and improve upon its operations, DCHS launched a program to visualize an ideal day in the life of a patient or staff member. It quickly became apparent that data transparency, communication tools, and real-time reporting were critical to improving population care and running an efficient organization. A solution was needed that would bring together complex data sources held on multiple platforms to provide transparent, appropriate analytics for executives and team members. DCHS chose MicroStrategy as their standard, making it the single portal for all users to access information. Read More
About Customer	Derbyshire Community Health Services (DCHS) NHS Foundation Trust is a leading provider of community health services to Derby City and Derbyshire County in the United Kingdom. In addition to delivering a wide range of community-based healthcare services for adults, they also deliver children’s services and healthcare for people with learning disabilities and those experiencing mental health problems. The organization has a staff of more than 4,500 professionals serving a community of over one million people. Services are delivered from over 200 premises, including nine community hospitals, 25 health centers, and patient homes. Read More
Solution	Despite tight deadlines and budget restrictions, DCHS was able to develop a dashboard, conduct a four-month pilot test, and launch a fully interactive product in January 2018. Each screen can be filtered by staff or patient group and time period. Visualizations can be filtered to show a specific locality and can be drilled down to the locality, team, or the individual level. Feedback on the MicroStrategy-powered solution was extremely positive, and with users seeing immediate time to impact, the adoption rate was high. Users now have the ability to interact with dashboards and engage with data on a different level. Increased visibility simplified staff jobs and provided the confidence needed to change work habits. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Visualization

Analytics & Modeling - Real Time Analytics

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Remote Asset Management

Predictive Maintenance

Process Control & Optimization

Services

System Integration

Training

Challenge

To re-evaluate and improve upon its operations, DCHS launched a program to visualize an ideal day in the life of a patient or staff member. It quickly became apparent that data transparency, communication tools, and real-time reporting were critical to improving population care and running an efficient organization. A solution was needed that would bring together complex data sources held on multiple platforms to provide transparent, appropriate analytics for executives and team members. DCHS chose MicroStrategy as their standard, making it the single portal for all users to access information.

About Customer

Derbyshire Community Health Services (DCHS) NHS Foundation Trust is a leading provider of community health services to Derby City and Derbyshire County in the United Kingdom. In addition to delivering a wide range of community-based healthcare services for adults, they also deliver children’s services and healthcare for people with learning disabilities and those experiencing mental health problems. The organization has a staff of more than 4,500 professionals serving a community of over one million people. Services are delivered from over 200 premises, including nine community hospitals, 25 health centers, and patient homes.

Solution

Despite tight deadlines and budget restrictions, DCHS was able to develop a dashboard, conduct a four-month pilot test, and launch a fully interactive product in January 2018. Each screen can be filtered by staff or patient group and time period. Visualizations can be filtered to show a specific locality and can be drilled down to the locality, team, or the individual level. Feedback on the MicroStrategy-powered solution was extremely positive, and with users seeing immediate time to impact, the adoption rate was high. Users now have the ability to interact with dashboards and engage with data on a different level. Increased visibility simplified staff jobs and provided the confidence needed to change work habits.

Impact #1	Derbyshire’s solution has translated into better patient care: the number of patients seen per day has increased by nearly 10%.
Impact #2	The number of contacts completed, which includes a full patient evaluation, has increased by 5%.
Impact #3	Waiting times for community services are down more than 60%.

Impact #1

Derbyshire’s solution has translated into better patient care: the number of patients seen per day has increased by nearly 10%.

Impact #2

The number of contacts completed, which includes a full patient evaluation, has increased by 5%.

Impact #3

Waiting times for community services are down more than 60%.

Benefit #1	The number of patients seen per day has increased by nearly 10%.
Benefit #2	The number of contacts completed has increased by 5%.
Benefit #3	Waiting times for community services are down more than 60%.

Benefit #1

The number of patients seen per day has increased by nearly 10%.

Benefit #2

The number of contacts completed has increased by 5%.

Benefit #3

Waiting times for community services are down more than 60%.

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Overview

Derbyshire Community Health Services NHS Foundation Trust Enhances Patient Care with MicroStrategy

Operational Impact

Quantitative Benefit