Hitachi Vantara (Hitachi) Case Studies DenizBank Enhances Customer Experience with Hitachi Vantara

	DenizBank Enhances Customer Experience with Hitachi Vantara Hitachi Vantara (Hitachi)

DenizBank Enhances Customer Experience with Hitachi Vantara

Hitachi Vantara (Hitachi)

Technology Category	Application Infrastructure & Middleware - Database Management & Storage Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Cement Finance & Insurance
Use Cases	Construction Management Infrastructure Inspection
Challenge	DenizBank, a leading financial institution, was facing challenges in maintaining the customer experience and application performance as the bank expanded. The bank's customers demanded a fast, flawless, and customized experience, which required insightful data and scalable technology platforms. With the volume of customer data growing constantly, the bank needed a storage solution that was reliable, high-performing, and easy to manage. Additionally, DenizBank wanted to simplify their backup process. The bank was using over 1200 tapes per year for data retention, which was not only costly but also complex and time-consuming when it came to restoring data. Read More
About Customer	DenizBank is a leading financial institution that prioritizes customer experience. The bank's customers demand a fast, flawless, and customized experience, which requires insightful data and scalable technology platforms. As the bank expanded, it faced challenges in maintaining the quality of customer experience and application performance. The bank was also dealing with a growing volume of customer data, which required a reliable, high-performing, and easy-to-manage storage solution. Additionally, the bank was seeking to simplify its backup process, which was costly and complex due to the use of over 1200 tapes per year for data retention. Read More
Solution	DenizBank, in collaboration with its IT division, InterTech, partnered with Hitachi Vantara to create a new storage infrastructure for the bank's critical customer data. The solution was based on Hitachi infrastructure and included Hitachi Ops Center, which helped simplify management and optimize performance. The bank also utilized Hitachi Global Active Device (GAD) and Hitachi Universal Replicator (HUR) for business continuity and disaster recovery. Hitachi Vantara's professional services team assisted with the implementation and data migration, ensuring a smooth transition. The active-active solution allowed the bank to seamlessly failover in the event of a site outage with minimal impact to users and zero data loss. Following the success of the project, DenizBank planned to move its backup to the Hitachi Content Platform (HCP) and subsidiary infrastructure to Hitachi Virtual Storage Platform E Series. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Database Management & Storage

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Cement

Finance & Insurance

Use Cases

Construction Management

Infrastructure Inspection

Challenge

DenizBank, a leading financial institution, was facing challenges in maintaining the customer experience and application performance as the bank expanded. The bank's customers demanded a fast, flawless, and customized experience, which required insightful data and scalable technology platforms. With the volume of customer data growing constantly, the bank needed a storage solution that was reliable, high-performing, and easy to manage. Additionally, DenizBank wanted to simplify their backup process. The bank was using over 1200 tapes per year for data retention, which was not only costly but also complex and time-consuming when it came to restoring data.

About Customer

DenizBank is a leading financial institution that prioritizes customer experience. The bank's customers demand a fast, flawless, and customized experience, which requires insightful data and scalable technology platforms. As the bank expanded, it faced challenges in maintaining the quality of customer experience and application performance. The bank was also dealing with a growing volume of customer data, which required a reliable, high-performing, and easy-to-manage storage solution. Additionally, the bank was seeking to simplify its backup process, which was costly and complex due to the use of over 1200 tapes per year for data retention.

Solution

DenizBank, in collaboration with its IT division, InterTech, partnered with Hitachi Vantara to create a new storage infrastructure for the bank's critical customer data. The solution was based on Hitachi infrastructure and included Hitachi Ops Center, which helped simplify management and optimize performance. The bank also utilized Hitachi Global Active Device (GAD) and Hitachi Universal Replicator (HUR) for business continuity and disaster recovery. Hitachi Vantara's professional services team assisted with the implementation and data migration, ensuring a smooth transition. The active-active solution allowed the bank to seamlessly failover in the event of a site outage with minimal impact to users and zero data loss. Following the success of the project, DenizBank planned to move its backup to the Hitachi Content Platform (HCP) and subsidiary infrastructure to Hitachi Virtual Storage Platform E Series.

Impact #1	With the implementation of the Hitachi Vantara solution, DenizBank was able to significantly improve its operational efficiency and customer experience. The bank now has a reliable solution that offers exceptional performance, allowing it to use multiple applications simultaneously without compromising performance. The solution also reduced the bank's carbon footprint by requiring less energy and cooling. The bank can now easily scale up its operations, maintaining good response times even with an increased load. The backup process has been simplified, leading to long-term cost savings. Furthermore, the active-active solution ensures business continuity with zero data loss in the event of a site outage.

Impact #1

With the implementation of the Hitachi Vantara solution, DenizBank was able to significantly improve its operational efficiency and customer experience. The bank now has a reliable solution that offers exceptional performance, allowing it to use multiple applications simultaneously without compromising performance. The solution also reduced the bank's carbon footprint by requiring less energy and cooling. The bank can now easily scale up its operations, maintaining good response times even with an increased load. The backup process has been simplified, leading to long-term cost savings. Furthermore, the active-active solution ensures business continuity with zero data loss in the event of a site outage.

Benefit #1	Reduced costs associated with data retention by moving away from the use of over 1200 tapes per year
Benefit #2	Zero data loss in the event of a site outage due to the active-active solution
Benefit #3	Improved performance with the ability to use multiple applications simultaneously without compromising performance

Benefit #1

Reduced costs associated with data retention by moving away from the use of over 1200 tapes per year

Benefit #2

Zero data loss in the event of a site outage due to the active-active solution

Benefit #3

Improved performance with the ability to use multiple applications simultaneously without compromising performance

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Overview

DenizBank Enhances Customer Experience with Hitachi Vantara

Operational Impact

Quantitative Benefit