Case Studies Delivering healthy and affordable meals to homebound seniors

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	Delivering healthy and affordable meals to homebound seniors

Delivering healthy and affordable meals to homebound seniors

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Food & Beverage Healthcare & Hospitals
Applicable Functions	Business Operation Facility Management
Use Cases	Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	CICOA Aging & In-Home Solutions faced several challenges in their Meals & More program. They needed to provide seniors with a reusable, contactless meal voucher card to replace the traditional paper accounting system. This change aimed to streamline the process and make it more efficient. Additionally, they wanted to ease the intake process so that congregate sites could register clients or CICOA could do it on their behalf. Another significant challenge was the need to create reports easily for State and Federal agencies, which was cumbersome with the existing paper-based system. The goal was to improve the overall efficiency and effectiveness of the program, ensuring that seniors received their meals without any hassle. Read More
About Customer	CICOA Aging & In-Home Solutions is a non-profit organization based in Marion County, Indiana. They provide a range of services aimed at improving the quality of life for seniors and individuals with disabilities. One of their key services is the Meals & More program, which offers nutritionally balanced meals to homebound seniors. The program is designed to sustain health and improve the quality of life for seniors by providing them with appetizing and nutritious meals. CICOA collaborates with multiple hospitals, congregate sites, and transportation providers to deliver these services. The organization has been operational since June 2019 and has been continuously working to improve its service delivery mechanisms. Read More
Solution	To address these challenges, CICOA implemented the QRyde technology. This technology provided seniors with a reusable, contactless meal voucher card, replacing the traditional paper accounting system. The electronic system made it easier to track meal vouchers and streamline the entire process. The QRyde solution also simplified the intake process, allowing congregate sites to register clients or enabling CICOA to do it on their behalf. This made the registration process more efficient and less time-consuming. Additionally, the QRyde technology facilitated the easy creation of reports for State and Federal agencies, ensuring compliance and transparency. The implementation of this technology significantly improved the operational efficiency of the Meals & More program, making it easier for seniors to receive their meals and for CICOA to manage the program effectively. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Food & Beverage

Healthcare & Hospitals

Applicable Functions

Business Operation

Facility Management

Use Cases

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

CICOA Aging & In-Home Solutions faced several challenges in their Meals & More program. They needed to provide seniors with a reusable, contactless meal voucher card to replace the traditional paper accounting system. This change aimed to streamline the process and make it more efficient. Additionally, they wanted to ease the intake process so that congregate sites could register clients or CICOA could do it on their behalf. Another significant challenge was the need to create reports easily for State and Federal agencies, which was cumbersome with the existing paper-based system. The goal was to improve the overall efficiency and effectiveness of the program, ensuring that seniors received their meals without any hassle.

About Customer

CICOA Aging & In-Home Solutions is a non-profit organization based in Marion County, Indiana. They provide a range of services aimed at improving the quality of life for seniors and individuals with disabilities. One of their key services is the Meals & More program, which offers nutritionally balanced meals to homebound seniors. The program is designed to sustain health and improve the quality of life for seniors by providing them with appetizing and nutritious meals. CICOA collaborates with multiple hospitals, congregate sites, and transportation providers to deliver these services. The organization has been operational since June 2019 and has been continuously working to improve its service delivery mechanisms.

Solution

To address these challenges, CICOA implemented the QRyde technology. This technology provided seniors with a reusable, contactless meal voucher card, replacing the traditional paper accounting system. The electronic system made it easier to track meal vouchers and streamline the entire process. The QRyde solution also simplified the intake process, allowing congregate sites to register clients or enabling CICOA to do it on their behalf. This made the registration process more efficient and less time-consuming. Additionally, the QRyde technology facilitated the easy creation of reports for State and Federal agencies, ensuring compliance and transparency. The implementation of this technology significantly improved the operational efficiency of the Meals & More program, making it easier for seniors to receive their meals and for CICOA to manage the program effectively.

Impact #1	The implementation of QRyde technology provided seniors with a reusable, contactless meal voucher card, significantly improving the user experience.
Impact #2	The electronic system replaced the cumbersome paper accounting system, streamlining the process and making it more efficient.
Impact #3	The intake process was simplified, allowing congregate sites to register clients or enabling CICOA to do it, thus saving time and resources.

Impact #1

The implementation of QRyde technology provided seniors with a reusable, contactless meal voucher card, significantly improving the user experience.

Impact #2

The electronic system replaced the cumbersome paper accounting system, streamlining the process and making it more efficient.

Impact #3

The intake process was simplified, allowing congregate sites to register clients or enabling CICOA to do it, thus saving time and resources.

Benefit #1	13,002 COVID-safe rides were given between March 2020 and December 2020.

Benefit #1

13,002 COVID-safe rides were given between March 2020 and December 2020.

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Overview

Delivering healthy and affordable meals to homebound seniors

Operational Impact

Quantitative Benefit