IBM
Case Studies
Delivering critical data to the customer success team at maximum speed
Overview
Delivering critical data to the customer success team at maximum speedIBM |
Application Infrastructure & Middleware - Data Exchange & Integration Networks & Connectivity - Network Management & Analysis Software | |
Electronics Software | |
Discrete Manufacturing Quality Assurance | |
Cybersecurity Predictive Maintenance Process Control & Optimization | |
Cloud Planning, Design & Implementation Services Data Science Services System Integration | |
Operational Impact
Automatically forward uploaded core files to the appropriate destination based on NetApp workflows. | |
Clients can upload files that often reach 130 GB to the NetApp ingest site in Sunnyvale from anywhere in the world. | |
The automated workflows also detect whether the issue is a new or existing bug, and if it is a known problem, the client is automatically directed to a knowledge-based article discussing the known issue and how to resolve it. | |
Quantitative Benefit
Achieve transfer speed increase of up to 10 times that of HTTPS. | |
High-speed transfers: Regardless of file size, distance or network conditions, Aspera moves files at maximum speed. | |
Distance-agnostic: NetApp customers can upload their large files from anywhere in the world, removing the need for expensive localized infrastructure build-outs. | |