Fortra Case Studies DCI Enhances IT Services for Banks with Vityl Capacity Management Software

Edit This Case Study Record

	DCI Enhances IT Services for Banks with Vityl Capacity Management Software Fortra

DCI Enhances IT Services for Banks with Vityl Capacity Management Software

Fortra

Technology Category	Analytics & Modeling - Real Time Analytics Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Equipment & Machinery Finance & Insurance
Use Cases	Inventory Management Time Sensitive Networking
Services	System Integration
Challenge	Data Center Inc. (DCI) provides full-service bank technology and processing solutions for nearly 200 financial institutions nationwide. Their flagship product, iCore®, is a sophisticated system for the automated management and processing of banking transactions, financial data, customer account information, and more. However, as DCI's bank clients grew, so did the nightly processing and system demands. DCI was looking for a way to maximize iCore system resources and responsiveness for its increasingly larger bank clients. They wanted to ensure optimum system capacity and unparalleled uptime for their larger clients with minimal configuration changes or expense. The incumbent solution had fallen behind the demands of the organization, and they needed a capacity and performance reporting tool that was all-inclusive. Read More
About Customer	Data Center Inc. (DCI) is a provider of full-service bank technology and processing solutions for nearly 200 financial institutions nationwide. Their flagship product, iCore®, is a sophisticated and scalable system for the automated management and processing of banking transactions, financial data, customer account information, and more. iCore features a single relational data source that provides real-time management of all information across a bank’s entire enterprise. As their bank clients grow, DCI aims to maintain optimum system capacity and unparalleled uptime with minimal configuration changes or expense. Read More
Solution	DCI selected Vityl software for capacity management after an extensive evaluation and review process. The implementation was quick and easy, with Vityl running on everything in their environment within a month. Vityl software provided accurate performance modeling and what-if predictions on the iCore system capabilities. It helped DCI select new server equipment that would meet expanding needs without overbuying. Vityl also helped DCI exceed their uptime thresholds and reduce processing time by up to 50% or more. Furthermore, Vityl software was used to demonstrate to a billion-dollar DCI customer that iCore could continue handling all the processing capacity they would require, even after quintupling the workload. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Equipment & Machinery

Finance & Insurance

Use Cases

Inventory Management

Time Sensitive Networking

Services

System Integration

Challenge

Data Center Inc. (DCI) provides full-service bank technology and processing solutions for nearly 200 financial institutions nationwide. Their flagship product, iCore®, is a sophisticated system for the automated management and processing of banking transactions, financial data, customer account information, and more. However, as DCI's bank clients grew, so did the nightly processing and system demands. DCI was looking for a way to maximize iCore system resources and responsiveness for its increasingly larger bank clients. They wanted to ensure optimum system capacity and unparalleled uptime for their larger clients with minimal configuration changes or expense. The incumbent solution had fallen behind the demands of the organization, and they needed a capacity and performance reporting tool that was all-inclusive.

About Customer

Data Center Inc. (DCI) is a provider of full-service bank technology and processing solutions for nearly 200 financial institutions nationwide. Their flagship product, iCore®, is a sophisticated and scalable system for the automated management and processing of banking transactions, financial data, customer account information, and more. iCore features a single relational data source that provides real-time management of all information across a bank’s entire enterprise. As their bank clients grow, DCI aims to maintain optimum system capacity and unparalleled uptime with minimal configuration changes or expense.

Solution

DCI selected Vityl software for capacity management after an extensive evaluation and review process. The implementation was quick and easy, with Vityl running on everything in their environment within a month. Vityl software provided accurate performance modeling and what-if predictions on the iCore system capabilities. It helped DCI select new server equipment that would meet expanding needs without overbuying. Vityl also helped DCI exceed their uptime thresholds and reduce processing time by up to 50% or more. Furthermore, Vityl software was used to demonstrate to a billion-dollar DCI customer that iCore could continue handling all the processing capacity they would require, even after quintupling the workload.

Impact #1	The implementation of Vityl software for capacity management had an immediate and significant impact on DCI's operations. It not only saved them time and money but also helped them maintain optimum system capacity and unparalleled uptime for their larger clients. Vityl software provided accurate performance modeling and what-if predictions on the iCore system capabilities, helping DCI make informed decisions about server equipment purchases. It also helped DCI demonstrate to a billion-dollar customer that iCore could handle all the processing capacity they would require, even after quintupling the workload. This has resulted in high customer satisfaction and confidence in the iCore service.

Impact #1

The implementation of Vityl software for capacity management had an immediate and significant impact on DCI's operations. It not only saved them time and money but also helped them maintain optimum system capacity and unparalleled uptime for their larger clients. Vityl software provided accurate performance modeling and what-if predictions on the iCore system capabilities, helping DCI make informed decisions about server equipment purchases. It also helped DCI demonstrate to a billion-dollar customer that iCore could handle all the processing capacity they would require, even after quintupling the workload. This has resulted in high customer satisfaction and confidence in the iCore service.

Benefit #1	Vityl software saved DCI about £75,000 on a project that required system statistics.
Benefit #2	Within the first three months of using Vityl software for capacity management, DCI saved about £400,000.
Benefit #3	Vityl software paid for itself within one quarter.

Benefit #1

Vityl software saved DCI about £75,000 on a project that required system statistics.

Benefit #2

Within the first three months of using Vityl software for capacity management, DCI saved about £400,000.

Benefit #3

Vityl software paid for itself within one quarter.

Download PDF Version

Overview

DCI Enhances IT Services for Banks with Vityl Capacity Management Software

Operational Impact

Quantitative Benefit