Fieldmotion
Case Studies
Davcon Warehouse Machinery: Enhancing Operations with IoT
Overview
Davcon Warehouse Machinery: Enhancing Operations with IoTFieldmotion |
Functional Applications - Warehouse Management Systems (WMS) Sensors - GPS | |
Equipment & Machinery Telecommunications | |
Maintenance Warehouse & Inventory Management | |
Picking, Sorting & Positioning Real-Time Location System (RTLS) | |
System Integration Training | |
Operational Impact
The implementation of FIELDMOTION Maintenance & Servicing Software brought about significant operational improvements for Davcon Warehouse Machinery. The new system enabled the company to email a copy of the completed docket directly to the accounts department for processing and alert the service department of any follow-up requirements. This not only expedited the invoicing process but also facilitated quicker follow-up work on machines. The system also provided instant copies of the completed dockets to customers and made them available online for future reference. This improved the service offered to customers by limiting downtime and alerting them to potential health and safety issues on their machinery in a much timelier manner. The use of mobile forms and data collection software also led to greater business growth, employee productivity, and improved the bottom line. | |
Quantitative Benefit
Faster invoicing process due to real-time job completion reports | |
Improved follow-up work on machines due to instant alerts | |
Increased customer satisfaction due to timely resolution of queries | |