Qlik Case Studies Data-driven business with Qlik

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	Data-driven business with Qlik Qlik

Data-driven business with Qlik

Qlik

Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Telecommunications
Applicable Functions	Sales & Marketing
Use Cases	Predictive Quality Analytics
Services	Data Science Services
Challenge	The Consumer division of BT aimed to have a BT product in every UK household. To achieve this, they needed to consolidate various BT brand data from different data siloes and data warehouses into a unified view. They also wanted to empower users to interact and explore the data with confidence and trust. Read More
About Customer	The customer in this case study is the Consumer division of BT, a major telecommunications company. Their goal is to have a BT product in every household in the UK. To achieve this, they needed to bring together large volumes of BT brand data from various data siloes and data warehouses into a combined view. They also wanted to empower users with the ability to interact and explore the data with confidence and trust. Read More
Solution	The solution involved the use of Qlik solutions including Qlik Sense, GeoAnalytics, and Continuous Classroom. The Data Visualisation team created a series of reusable apps, such as a consumer-wide view of the household. This provided digital enablement for users to perform data analytics on-the-fly, simplifying the process and reducing duplication and replication. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Telecommunications

Applicable Functions

Sales & Marketing

Use Cases

Predictive Quality Analytics

Services

Data Science Services

Challenge

The Consumer division of BT aimed to have a BT product in every UK household. To achieve this, they needed to consolidate various BT brand data from different data siloes and data warehouses into a unified view. They also wanted to empower users to interact and explore the data with confidence and trust.

About Customer

The customer in this case study is the Consumer division of BT, a major telecommunications company. Their goal is to have a BT product in every household in the UK. To achieve this, they needed to bring together large volumes of BT brand data from various data siloes and data warehouses into a combined view. They also wanted to empower users with the ability to interact and explore the data with confidence and trust.

Solution

The solution involved the use of Qlik solutions including Qlik Sense, GeoAnalytics, and Continuous Classroom. The Data Visualisation team created a series of reusable apps, such as a consumer-wide view of the household. This provided digital enablement for users to perform data analytics on-the-fly, simplifying the process and reducing duplication and replication.

Impact #1	Qlik has reduced the need for users to ask Analysts questions, freeing up their time for other tasks.
Impact #2	Users are accelerating their interaction ability by asking natural questions with answers aimed by response in ‘analytics in six or less clicks’.
Impact #3	This in turn, increases their confidence in the data, and assists the Data Visualisation team in enablement, onboarding and upskilling.

Impact #1

Qlik has reduced the need for users to ask Analysts questions, freeing up their time for other tasks.

Impact #2

Users are accelerating their interaction ability by asking natural questions with answers aimed by response in ‘analytics in six or less clicks’.

Impact #3

This in turn, increases their confidence in the data, and assists the Data Visualisation team in enablement, onboarding and upskilling.

Benefit #1	Reduced time spent on data analysis from up to 2 weeks to just a few clicks.

Benefit #1

Reduced time spent on data analysis from up to 2 weeks to just a few clicks.

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Overview

Data-driven business with Qlik

Operational Impact

Quantitative Benefit