Cybersecurity Services Firm Chooses Automox as a Low-Touch Patching Solution to Quickly, Easily Update Remote Customer Endpoints

Patching and endpoint hardening has become more urgent as new vulnerabilities in commonly used software are announced almost daily. With the shift to a more distributed workforce in the past year, the urgency to keep these remote systems protected is more apparent. Attackers are quick to take advantage of remote devices that now sit outside of the protected corporate perimeter. According to leading industry data, adversaries are weaponizing new critical vulnerabilities in seven days on average. And zero-day vulnerabilities are already weaponized at the moment of disclosure. The easiest way to remediate these vulnerabilities is through patching, so having a solution that can easily identify which machines need the latest patches and then be able to quickly remediate them is essential to protect Ihloom clients. Ihloom customers typically struggle with the ability to keep up with cybersecurity alongside the day-to-day challenges of keeping their systems running. Most customers are overwhelmed and don’t have sufficient information or the skilled staff to process security alerts as needed. These customers are also struggling with misconceptions about the security of their corporate endpoints, where many of their employees may think, “My computer updates (patches) automatically,” or, “Macs don’t have security issues.”

Ihloom is a cybersecurity firm providing risk assessment, defense development, monitoring, training, and security coaching services to small and midsize businesses across the United States. Its client base is diverse, with a focus on real estate attorneys, marketing companies, biotech firms, and U.S. Department of Defense contractors. Ihloom is a full-service firm that provides primarily managed EDR, patch management, SIEM, and backup services, as well as assisting in security architecture development and compliance management. Its clients are often smaller companies whose dedicated IT staff do not have the time, knowledge, or expertise to develop or manage the details of an effective security program.