ICONICS Case Studies Customer Success Story: Webb County Water Treatment

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	Customer Success Story: Webb County Water Treatment ICONICS

Customer Success Story: Webb County Water Treatment

ICONICS

Technology Category	Application Infrastructure & Middleware - API Integration & Management Automation & Control - Supervisory Control & Data Acquisition (SCADA)
Applicable Industries	Utilities
Applicable Functions	Maintenance Quality Assurance
Use Cases	Process Control & Optimization Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	The Webb County Water Treatment Plant (WTP) in Rio Bravo, Texas was facing challenges due to population growth and rising water quality requirements. The existing plant was outdated and required high maintenance. It lacked a computerized control or SCADA system, making the operation of the process equipment, water intake, and distribution systems time-consuming. Additionally, most of the plant personnel were native Spanish speakers and were not fluent in technical English. This posed a challenge in operating a new, sophisticated control system. The new SCADA system needed to be user-friendly, graphically enhanced, and bilingual to accommodate the language needs of the staff. Read More
About Customer	The Webb County Water Treatment Plant (WTP) is located in Rio Bravo, Texas, near the Rio Grande River, south of San Antonio. The plant is responsible for treating water to meet the needs of the growing population and to comply with increasing water quality requirements. The plant was previously operating with outdated, high-maintenance facilities that lacked a computerized control or SCADA system. This made the operation of the process equipment, water intake, and distribution systems labor-intensive. The majority of the plant personnel are native Spanish speakers, with several not fluent in technical English. Read More
Solution	ICONICS GENESIS32™ suite of OPC Web-enabled HMI and SCADA applications was chosen for the project due to its language switching capabilities. It was the only major HMI package at the time that included this feature, allowing operators to interface with the SCADA system in either English or Spanish. The software was developed to gather WTP process data, as well as monitor, alarm, present, and trend the plant information. ICONICS AlarmWorX32™ MMX alarm notification software and WebHMI™ for secure remote access were also selected. The SCADA system was designed to be user-friendly, graphically enhanced, and bilingual, with the ability to switch between English and Spanish in the runtime environment by selecting a single button. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Automation & Control - Supervisory Control & Data Acquisition (SCADA)

Applicable Industries

Utilities

Applicable Functions

Maintenance

Quality Assurance

Use Cases

Process Control & Optimization

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

The Webb County Water Treatment Plant (WTP) in Rio Bravo, Texas was facing challenges due to population growth and rising water quality requirements. The existing plant was outdated and required high maintenance. It lacked a computerized control or SCADA system, making the operation of the process equipment, water intake, and distribution systems time-consuming. Additionally, most of the plant personnel were native Spanish speakers and were not fluent in technical English. This posed a challenge in operating a new, sophisticated control system. The new SCADA system needed to be user-friendly, graphically enhanced, and bilingual to accommodate the language needs of the staff.

About Customer

The Webb County Water Treatment Plant (WTP) is located in Rio Bravo, Texas, near the Rio Grande River, south of San Antonio. The plant is responsible for treating water to meet the needs of the growing population and to comply with increasing water quality requirements. The plant was previously operating with outdated, high-maintenance facilities that lacked a computerized control or SCADA system. This made the operation of the process equipment, water intake, and distribution systems labor-intensive. The majority of the plant personnel are native Spanish speakers, with several not fluent in technical English.

Solution

ICONICS GENESIS32™ suite of OPC Web-enabled HMI and SCADA applications was chosen for the project due to its language switching capabilities. It was the only major HMI package at the time that included this feature, allowing operators to interface with the SCADA system in either English or Spanish. The software was developed to gather WTP process data, as well as monitor, alarm, present, and trend the plant information. ICONICS AlarmWorX32™ MMX alarm notification software and WebHMI™ for secure remote access were also selected. The SCADA system was designed to be user-friendly, graphically enhanced, and bilingual, with the ability to switch between English and Spanish in the runtime environment by selecting a single button.

Impact #1	The ICONICS-enabled multi-language support provided convenience to operators, maintenance personnel, and Webb County engineering and management staff who are fluent in both languages.
Impact #2	The system was a necessity for safe water plant operation for those who might not be confident in using one specific language.
Impact #3	ICONICS GENESIS32 remote alarm notification, real time and historical trending, automated reporting, and secure remote access and monitoring via thin client technology were implemented to allow for ease of monitoring and operation.

Impact #1

The ICONICS-enabled multi-language support provided convenience to operators, maintenance personnel, and Webb County engineering and management staff who are fluent in both languages.

Impact #2

The system was a necessity for safe water plant operation for those who might not be confident in using one specific language.

Impact #3

ICONICS GENESIS32 remote alarm notification, real time and historical trending, automated reporting, and secure remote access and monitoring via thin client technology were implemented to allow for ease of monitoring and operation.

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Overview

Customer Success Story: Webb County Water Treatment

Operational Impact