Azuga Case Studies Customer Success Story: Northwest Tank

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	Customer Success Story: Northwest Tank Azuga

Customer Success Story: Northwest Tank

Azuga

Technology Category	Sensors - GPS
Applicable Industries	Oil & Gas
Applicable Functions	Field Services Logistics & Transportation
Use Cases	Fleet Management Remote Asset Management
Services	System Integration
Challenge	Northwest Tank was already using a GPS system to deliver better customer service and drive more efficiency in the field. Remy Cano, the President of Northwest Tank was looking for a solution that could provide accurate information directly off the engine computer especially with regard to idling, actual fuel used and driver behavior. His research revealed that traditional black-box systems were not easily able to provide this level of detail without an expensive upgrade that involved taking vehicles out of service and waiting around for installers to show up. Remy expanded his search to look for an affordable solution that could be installed quickly, was easy to move around between vehicles and was comprehensive in functionality. Read More
About Customer	Since 1992, Northwest Tank has proudly served gasoline companies throughout the west with the highest quality petroleum systems testing and environmental compliance solutions available. In addition to the many testing services they provide, Northwest Tank has created its own industry-leading, propriety software that enables them to schedule, track and closely monitor compliance testing for every customer’s site. Integrating with Azuga GPS device technology creates automation possibilities in billing, vehicle maintenance and auditing not available before. Read More
Solution	Remy’s research led to a few providers that he then put through a comparative analysis. He chose the Azuga GPS device solution based on overall functionality, customer support and willingness to partner on the product roadmap. Northwest Tank’s proprietary mobile data collection system combined with Azuga GPS device software now provides an automated customer data and asset management system that frees up valuable time to shift from business management to business building. Read More Log in to view content
Contents

Technology Category

Sensors - GPS

Applicable Industries

Oil & Gas

Applicable Functions

Field Services

Logistics & Transportation

Use Cases

Fleet Management

Remote Asset Management

Services

System Integration

Challenge

Northwest Tank was already using a GPS system to deliver better customer service and drive more efficiency in the field. Remy Cano, the President of Northwest Tank was looking for a solution that could provide accurate information directly off the engine computer especially with regard to idling, actual fuel used and driver behavior. His research revealed that traditional black-box systems were not easily able to provide this level of detail without an expensive upgrade that involved taking vehicles out of service and waiting around for installers to show up. Remy expanded his search to look for an affordable solution that could be installed quickly, was easy to move around between vehicles and was comprehensive in functionality.

About Customer

Since 1992, Northwest Tank has proudly served gasoline companies throughout the west with the highest quality petroleum systems testing and environmental compliance solutions available. In addition to the many testing services they provide, Northwest Tank has created its own industry-leading, propriety software that enables them to schedule, track and closely monitor compliance testing for every customer’s site. Integrating with Azuga GPS device technology creates automation possibilities in billing, vehicle maintenance and auditing not available before.

Solution

Remy’s research led to a few providers that he then put through a comparative analysis. He chose the Azuga GPS device solution based on overall functionality, customer support and willingness to partner on the product roadmap. Northwest Tank’s proprietary mobile data collection system combined with Azuga GPS device software now provides an automated customer data and asset management system that frees up valuable time to shift from business management to business building.

Impact #1	Implementing Azuga GPS device allows Northwest Tank HQ to quickly locate drivers, provide reliable ETAs to customers and to accurately bill for time on job sites.
Impact #2	Northwest Tank technicians can now use field laptops (desktop version) or smart phones (mobile app) to locate each other and help out when parts or additional manpower are needed for a service job.
Impact #3	Fuel-wasting activities such as idling, speeding and sudden starts are monitored through system alerts and can be addressed in real time.

Impact #1

Implementing Azuga GPS device allows Northwest Tank HQ to quickly locate drivers, provide reliable ETAs to customers and to accurately bill for time on job sites.

Impact #2

Northwest Tank technicians can now use field laptops (desktop version) or smart phones (mobile app) to locate each other and help out when parts or additional manpower are needed for a service job.

Impact #3

Fuel-wasting activities such as idling, speeding and sudden starts are monitored through system alerts and can be addressed in real time.

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Overview

Customer Success Story: Northwest Tank

Operational Impact