ICONICS Case Studies Customer Success Story: Dematic

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	Customer Success Story: Dematic ICONICS

Customer Success Story: Dematic

ICONICS

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Data Visualization
Applicable Industries	Retail
Applicable Functions	Warehouse & Inventory Management
Use Cases	Inventory Management Warehouse Automation
Services	Software Design & Engineering Services System Integration
Challenge	Dematic Limited, a market leader in innovative logistics automation systems and solutions, needed a way to visualize the exact status of all parts of their system to ensure high availability. Their warehouses can be extraordinarily large due to retailers outsourcing their warehousing. When handling as many as 34,000 items or supplies to 700 retail stores, automation and visualization are key functions. Blockages in the warehouse require fast and accurate action, and the pan-and-zoom feature of ICONICS’ worldview is the best tool to solve the problem. Read More
About Customer	Dematic Limited is a market leader in innovative logistics automation systems and solutions. With industry expertise acquired over decades, Dematic is committed to worldwide service. Dematic designs, develops and supplies a comprehensive portfolio of products for logistics systems including automatic storage and retrieval machines, conveying and sorting systems, order picking systems, voice technology and palletizing systems. Dematic’s warehouses can be extraordinarily large on account of retailers outsourcing their warehousing. Read More
Solution	Dematic uses ICONICS’ GENESIS32, enjoying the benefits of GraphWorX, AlarmWorX, TrendWorX and ReportWorX. With 30 installations across 25 warehouses in the UK alone, there are over 120 GENESIS systems installed in Dematic’s network. ICONICS’ symbol technology allows Dematic engineers to develop modular solutions within the visualization software. This has shown to deliver significant engineering savings when implemented on subsequent projects. Application quality is also inherently improved as the modules are thoroughly tested in development and repeatedly proven through use. Dematic systems require alarms and events to be reported. Reporting is automated, but engineers on location of the event can input extra information using drop-down menus. This annotation is added to the alarm to provide root-cause information for later analysis. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Data Visualization

Applicable Industries

Retail

Applicable Functions

Warehouse & Inventory Management

Use Cases

Inventory Management

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Challenge

Dematic Limited, a market leader in innovative logistics automation systems and solutions, needed a way to visualize the exact status of all parts of their system to ensure high availability. Their warehouses can be extraordinarily large due to retailers outsourcing their warehousing. When handling as many as 34,000 items or supplies to 700 retail stores, automation and visualization are key functions. Blockages in the warehouse require fast and accurate action, and the pan-and-zoom feature of ICONICS’ worldview is the best tool to solve the problem.

About Customer

Dematic Limited is a market leader in innovative logistics automation systems and solutions. With industry expertise acquired over decades, Dematic is committed to worldwide service. Dematic designs, develops and supplies a comprehensive portfolio of products for logistics systems including automatic storage and retrieval machines, conveying and sorting systems, order picking systems, voice technology and palletizing systems. Dematic’s warehouses can be extraordinarily large on account of retailers outsourcing their warehousing.

Solution

Dematic uses ICONICS’ GENESIS32, enjoying the benefits of GraphWorX, AlarmWorX, TrendWorX and ReportWorX. With 30 installations across 25 warehouses in the UK alone, there are over 120 GENESIS systems installed in Dematic’s network. ICONICS’ symbol technology allows Dematic engineers to develop modular solutions within the visualization software. This has shown to deliver significant engineering savings when implemented on subsequent projects. Application quality is also inherently improved as the modules are thoroughly tested in development and repeatedly proven through use. Dematic systems require alarms and events to be reported. Reporting is automated, but engineers on location of the event can input extra information using drop-down menus. This annotation is added to the alarm to provide root-cause information for later analysis.

Impact #1	Dematic’s use of GENESIS32 plays a significant role in the development of Dematic’s business.
Impact #2	The enhanced visualization that has been engineered provides a very tangible feature when Dematic is discussing new business.
Impact #3	A customer can readily see what it would be like to run their new systems using the Dematic Visualization System.

Impact #1

Dematic’s use of GENESIS32 plays a significant role in the development of Dematic’s business.

Impact #2

The enhanced visualization that has been engineered provides a very tangible feature when Dematic is discussing new business.

Impact #3

A customer can readily see what it would be like to run their new systems using the Dematic Visualization System.

Benefit #1	With 30 installations across 25 warehouses in the UK alone, there are over 120 GENESIS systems installed in Dematic’s network.

Benefit #1

With 30 installations across 25 warehouses in the UK alone, there are over 120 GENESIS systems installed in Dematic’s network.

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Overview

Customer Success Story: Dematic

Operational Impact

Quantitative Benefit