ICONICS Case Studies Customer Success Story: City of Grapevine

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	Customer Success Story: City of Grapevine ICONICS

Customer Success Story: City of Grapevine

ICONICS

Technology Category	Application Infrastructure & Middleware - API Integration & Management Automation & Control - Automation & Process Control Systems
Applicable Industries	Cities & Municipalities
Applicable Functions	Facility Management Maintenance
Use Cases	Building Automation & Control Process Control & Optimization Water Utility Management
Services	System Integration
Challenge	The City of Grapevine, located in the DallasFort Worth area in North Texas, realized the need to replace or upgrade their existing HMI/ SCADA, PLCs and radio communications systems. Their needs as a city were growing and they required a system better equipped to handle a diverse and multifaceted infrastructure. Additionally, they were also faced with the potential of the FCC narrow banding their frequency, which would affect the reliability and functionality of their existing PLCs, communications and stability of their current system as a whole. This set of needs started the journey to find the best option for Grapevine. Read More
About Customer	The Historic City of Grapevine is located in the DallasFort Worth area in North Texas and boasts both exciting city life and beautiful countryside. The City of Grapevine has a population of approximately 50,000 people and is one of the oldest settlements in the Lone Star State. The city staff realized the need to replace their existing HMI/ SCADA, PLCs and radio communications systems or do a serious upgrade. The City of Grapevine’s needs, as a city, were growing and they needed a system better able to handle a diverse and multifaceted infrastructure. Read More
Solution	After an initial evaluation process, the City of Grapevine decided that ICONICS GENESIS32™, AlarmWorX32™ Multimedia, ReportWorX™, WebHMI™ and an OPC UA Server were the best ways to go for this project. The city, along with the assistance of ICONICS’ representative PCD Sales, selected the ICONICS software package based on high ratings on functionality, price, renewal options, local vendor knowledge and customer support. The City Staff developed a process for monitoring their assets utilizing ICONICS HMI/SCADA software for their water treatment plant and its lift stations. City staff evaluated the screen designs from the existing system and repurposed those as templates for the new ICONICS screens. After this, they started expanding the ICONICS program to include chemical feed screens and others not part of the original system. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Automation & Control - Automation & Process Control Systems

Applicable Industries

Cities & Municipalities

Applicable Functions

Facility Management

Maintenance

Use Cases

Building Automation & Control

Process Control & Optimization

Water Utility Management

Services

System Integration

Challenge

The City of Grapevine, located in the DallasFort Worth area in North Texas, realized the need to replace or upgrade their existing HMI/ SCADA, PLCs and radio communications systems. Their needs as a city were growing and they required a system better equipped to handle a diverse and multifaceted infrastructure. Additionally, they were also faced with the potential of the FCC narrow banding their frequency, which would affect the reliability and functionality of their existing PLCs, communications and stability of their current system as a whole. This set of needs started the journey to find the best option for Grapevine.

About Customer

The Historic City of Grapevine is located in the DallasFort Worth area in North Texas and boasts both exciting city life and beautiful countryside. The City of Grapevine has a population of approximately 50,000 people and is one of the oldest settlements in the Lone Star State. The city staff realized the need to replace their existing HMI/ SCADA, PLCs and radio communications systems or do a serious upgrade. The City of Grapevine’s needs, as a city, were growing and they needed a system better able to handle a diverse and multifaceted infrastructure.

Solution

After an initial evaluation process, the City of Grapevine decided that ICONICS GENESIS32™, AlarmWorX32™ Multimedia, ReportWorX™, WebHMI™ and an OPC UA Server were the best ways to go for this project. The city, along with the assistance of ICONICS’ representative PCD Sales, selected the ICONICS software package based on high ratings on functionality, price, renewal options, local vendor knowledge and customer support. The City Staff developed a process for monitoring their assets utilizing ICONICS HMI/SCADA software for their water treatment plant and its lift stations. City staff evaluated the screen designs from the existing system and repurposed those as templates for the new ICONICS screens. After this, they started expanding the ICONICS program to include chemical feed screens and others not part of the original system.

Impact #1	The new system provides enhanced monitoring, control, alarms, reports and notifications.
Impact #2	Information is more reliable with ICONICS and is acquired on a timely basis.
Impact #3	Allowing the enhancement of existing stations while achieving cost savings and varied options remains an incredible improvement over the previous system.

Impact #1

The new system provides enhanced monitoring, control, alarms, reports and notifications.

Impact #2

Information is more reliable with ICONICS and is acquired on a timely basis.

Impact #3

Allowing the enhancement of existing stations while achieving cost savings and varied options remains an incredible improvement over the previous system.

Benefit #1	The project contained 2,271 tags and was up and running successfully in less than 15 months.

Benefit #1

The project contained 2,271 tags and was up and running successfully in less than 15 months.

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Overview

Customer Success Story: City of Grapevine

Operational Impact

Quantitative Benefit