Customer Success Story - Cain Food Industries Inc.

Cain Food Industries, Inc., a Dallas-based company that produces and supplies micro-dose ingredients for the wholesale and retail baking industries, was facing several challenges with their previous business operation software, Process-Pro. They often encountered problems in lot traceability, an essential requirement of their customers who need this information for regulatory compliance. Due to the lack of availability of real-time information of inventory and finance, it was very difficult for them to assess their current status and make the best use of the available inventory. In addition, they had to spend considerable time in calculations for their formulas. Their formulas are based on the bioactivity of enzymes, which is one of their main raw materials, and its bioactivity, which varies from lot-to-lot. To remain competitive in the current challenging economic environment, and to retain and expand their customer base which demands food ingredients in compliance with regulatory requirements, Cain Foods decided to search for an affordable software solution, which could satisfy these needs.

Cain Food Industries, Inc., founded in 1971, is based in Dallas, Texas. They produce and supply micro-dose ingredients for the wholesale and retail baking industries. They offer enzymes for baked goods and crackers; oxidation and bromate replacements; emulsifiers for tortillas, flat bread, pan bread, buns, and rolls; conditioners; and mold inhibitors for cakes, pies, and fillings. Many of these ingredients belong to a new category of “Clean Label Ingredients”, specially formulated to reduce the number of ingredients on food labels to make them more appealing to consumers. The “Clean Label” challenge is to replace artificial colors and additives (many of those 'E' numbers on labels) with natural ingredients. Cain Foods is a leader in this movement, and is well known in the food industry for their superior quality, unique product line, and highly trained experienced sales team receptive and responsive to customer problems. Their customers are wholesale and retail baking industries located in the United States and other parts of the world like Canada, Asia and Africa.