ProcessMaker
Case Studies
CUNY School of Law delivers frictionless admin decision-making after going digital with ProcessMaker
Overview
CUNY School of Law delivers frictionless admin decision-making after going digital with ProcessMakerProcessMaker |
Application Infrastructure & Middleware - Data Exchange & Integration Platform as a Service (PaaS) - Application Development Platforms | |
Education | |
Business Operation Human Resources | |
Predictive Quality Analytics Process Control & Optimization | |
Software Design & Engineering Services System Integration | |
Operational Impact
Interactions between staff and staff-to-student correspondence have seen more efficiency due to faster response times across the board. | |
Improved communication is a large part of productivity hours saved with ProcessMaker. Requests with issues that once took over a week now just take hours to resolve. | |
With the newfound central visibility, CUNY Law has been able to promote staff ownership of responsibilities and roles. | |
Quantitative Benefit
3-10 days of productivity hours saved per request | |
Up to 200 human errors in monthly staff-to-student interactions eliminated | |