Cummins Streamlines its Order Management Process with InfosysInfosys
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Equipment & Machinery
Sales & Marketing
Software Design & Engineering Services
|[Product Improvement - Customer Satisfaction]|
SOLAR provides a user-friendly description for global customers with globalized terminology across regions, plants and types of products.
|[Data Management - Data Availability]|
SOLAR provides access to complete customer order information.
|[Management Effectiveness - Internal Collaboration]|
Deeper integration of information across departments and business units improves internal collaboration.
|Order errors reduced more than 70% and order management productivity improved by 50%.|
|Sale cycle time reduced by 67%.|
|Unplanned overtime labor hours reduced by 20%|