NAVEX Case Studies Cummins Keeps a Consistent Company Culture

Edit This Case Study Record

	Cummins Keeps a Consistent Company Culture NAVEX

Cummins Keeps a Consistent Company Culture

NAVEX

Technology Category	Analytics & Modeling - Process Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Automotive
Applicable Functions	Business Operation Human Resources
Use Cases	Process Control & Optimization Regulatory Compliance Monitoring
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Cummins, a global power leader with approximately 46,000 employees worldwide, was facing the challenge of maintaining a consistent communication structure across its global operations. The company was outgrowing its old vendor and needed a system that could support its Code of Conduct policies on a global scale. The company launched a Six Sigma project to determine the necessary requirements for an ideal system. As an international company, Cummins needed a comprehensive reporting system to maintain a consistent workplace culture around the world. Read More
About Customer	Cummins, Inc. is a global power leader that designs, manufactures, distributes, and services engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions, and electrical power generation systems. The corporation is made up of complementary business units. Headquartered in Columbus, Indiana, Cummins employs approximately 46,000 people worldwide and serves customers in approximately 190 countries and territories through a network of more than 600 company-owned and independent distributor locations and approximately 6,500 dealer locations. The company is committed to acting responsibly to improve the lives of its stakeholders and communities. It believes in the power of its employees and works to ensure that they know that Cummins is deeply committed to providing an ethical work environment for them. Read More
Solution	Cummins selected EthicsPoint case management to help them overcome their challenges. The company worked with NAVEX’s Implementation Services team to configure the system according to the global business needs of Cummins. Now, Cummins has a consistent communication process in every business unit and region. If a concern is reported, the case automatically goes to a Master Investigator who assigns it, monitors the process, and closes the case. Each Master Investigator can analyze regional data and report statistics using the system. The internal audit, legal, security, and human resources teams at Cummins are notified of any relevant cases, and often work together to decide which group leads the investigation. All departments collaborate and store their data in the system, so those who have been given access to the information have it available at their fingertips. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Process Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Automotive

Applicable Functions

Business Operation

Human Resources

Use Cases

Process Control & Optimization

Regulatory Compliance Monitoring

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Cummins, a global power leader with approximately 46,000 employees worldwide, was facing the challenge of maintaining a consistent communication structure across its global operations. The company was outgrowing its old vendor and needed a system that could support its Code of Conduct policies on a global scale. The company launched a Six Sigma project to determine the necessary requirements for an ideal system. As an international company, Cummins needed a comprehensive reporting system to maintain a consistent workplace culture around the world.

About Customer

Cummins, Inc. is a global power leader that designs, manufactures, distributes, and services engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions, and electrical power generation systems. The corporation is made up of complementary business units. Headquartered in Columbus, Indiana, Cummins employs approximately 46,000 people worldwide and serves customers in approximately 190 countries and territories through a network of more than 600 company-owned and independent distributor locations and approximately 6,500 dealer locations. The company is committed to acting responsibly to improve the lives of its stakeholders and communities. It believes in the power of its employees and works to ensure that they know that Cummins is deeply committed to providing an ethical work environment for them.

Solution

Cummins selected EthicsPoint case management to help them overcome their challenges. The company worked with NAVEX’s Implementation Services team to configure the system according to the global business needs of Cummins. Now, Cummins has a consistent communication process in every business unit and region. If a concern is reported, the case automatically goes to a Master Investigator who assigns it, monitors the process, and closes the case. Each Master Investigator can analyze regional data and report statistics using the system. The internal audit, legal, security, and human resources teams at Cummins are notified of any relevant cases, and often work together to decide which group leads the investigation. All departments collaborate and store their data in the system, so those who have been given access to the information have it available at their fingertips.

Impact #1	Cummins now has a more thorough analysis of the company from an enterprise perspective.
Impact #2	The company has a consistent communication process in every business unit and region.
Impact #3	The system helps Cummins analyze the company by business unit and by region, and helps keep procedures and standards consistent worldwide.

Impact #1

Cummins now has a more thorough analysis of the company from an enterprise perspective.

Impact #2

The company has a consistent communication process in every business unit and region.

Impact #3

The system helps Cummins analyze the company by business unit and by region, and helps keep procedures and standards consistent worldwide.

Benefit #1	Analysis projects that used to take three days now take maybe four hours.
Benefit #2	The percentage of reporters choosing to self-identify increased from 50% to 75%.

Benefit #1

Analysis projects that used to take three days now take maybe four hours.

Benefit #2

The percentage of reporters choosing to self-identify increased from 50% to 75%.

Download PDF Version

Overview

Cummins Keeps a Consistent Company Culture

Operational Impact

Quantitative Benefit