Diligent Case Studies CRICO Relies on Diligent Boards to Provide Secure Data & Document Access to Its Directors & Legal Team

Edit This Case Study Record

	CRICO Relies on Diligent Boards to Provide Secure Data & Document Access to Its Directors & Legal Team Diligent

CRICO Relies on Diligent Boards to Provide Secure Data & Document Access to Its Directors & Legal Team

Diligent

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Use Cases	Cybersecurity Remote Collaboration
Services	Cloud Planning, Design & Implementation Services
Challenge	CRICO, an insurance provider for all Harvard medical institutions and their affiliates, was facing challenges with its legacy process of compiling and disseminating board books. The process involved a combination of physical copies, encrypted PDFs, and FTP sharing. This method was not only time-consuming but also lacked a centralized information repository and fell short of frequently expanding security and compliance expectations. The company had volumes of data with varying sensitivity levels that needed to be transferred between different institutions, boards, and committees. It needed a solution that could accommodate those partnerships and maintain the strong control that their data agreements require. Read More
About Customer	CRICO is an insurance provider that covers all Harvard medical institutions and their affiliates. The company, which was founded over 40 years ago, is based in Boston, Massachusetts. CRICO provides coverage to 26 hospitals, 14,000 physicians, and more than 300 other health care organizations. The CRICO board of directors is comprised of 40 directors who are committed to the CRICO mission of protecting providers and promoting safety. The company has volumes of data with varying sensitivity levels that need to be transferred between different institutions, boards, and committees. Read More
Solution	CRICO implemented Diligent Boards, a cloud-based platform, to provide a centralized, secure environment to house all board documents and data. The platform helped CRICO ensure the highest level of security and maintain the strict compliance standards required by insurance and healthcare regulations. The shift to Diligent Boards also increased board efficiencies by ensuring directors could access up-to-date information anytime they needed it. The platform's flexibility and ease of use made the onboarding process seamless for board members and maintained the meeting experience they were accustomed to. With a fully digital solution in place, CRICO has been increasingly agile in the face of the coronavirus pandemic. Diligent helps facilitate remote board meetings, organize votes and capture proxies in a single, searchable information source. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Remote Collaboration

Services

Cloud Planning, Design & Implementation Services

Challenge

CRICO, an insurance provider for all Harvard medical institutions and their affiliates, was facing challenges with its legacy process of compiling and disseminating board books. The process involved a combination of physical copies, encrypted PDFs, and FTP sharing. This method was not only time-consuming but also lacked a centralized information repository and fell short of frequently expanding security and compliance expectations. The company had volumes of data with varying sensitivity levels that needed to be transferred between different institutions, boards, and committees. It needed a solution that could accommodate those partnerships and maintain the strong control that their data agreements require.

About Customer

CRICO is an insurance provider that covers all Harvard medical institutions and their affiliates. The company, which was founded over 40 years ago, is based in Boston, Massachusetts. CRICO provides coverage to 26 hospitals, 14,000 physicians, and more than 300 other health care organizations. The CRICO board of directors is comprised of 40 directors who are committed to the CRICO mission of protecting providers and promoting safety. The company has volumes of data with varying sensitivity levels that need to be transferred between different institutions, boards, and committees.

Solution

CRICO implemented Diligent Boards, a cloud-based platform, to provide a centralized, secure environment to house all board documents and data. The platform helped CRICO ensure the highest level of security and maintain the strict compliance standards required by insurance and healthcare regulations. The shift to Diligent Boards also increased board efficiencies by ensuring directors could access up-to-date information anytime they needed it. The platform's flexibility and ease of use made the onboarding process seamless for board members and maintained the meeting experience they were accustomed to. With a fully digital solution in place, CRICO has been increasingly agile in the face of the coronavirus pandemic. Diligent helps facilitate remote board meetings, organize votes and capture proxies in a single, searchable information source.

Impact #1	CRICO was able to streamline and raise efficiency for their general operations.
Impact #2	The company was able to maintain the meeting experience that board members were accustomed to.
Impact #3	CRICO was able to facilitate remote board meetings, organize votes and capture proxies in a single, searchable information source.

Impact #1

CRICO was able to streamline and raise efficiency for their general operations.

Impact #2

The company was able to maintain the meeting experience that board members were accustomed to.

Impact #3

CRICO was able to facilitate remote board meetings, organize votes and capture proxies in a single, searchable information source.

Download PDF Version

Overview

CRICO Relies on Diligent Boards to Provide Secure Data & Document Access to Its Directors & Legal Team

Operational Impact