Case Studies Creating apps to simplify complex bank processes

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	Creating apps to simplify complex bank processes

Creating apps to simplify complex bank processes

Technology Category	Cybersecurity & Privacy - Security Compliance Infrastructure as a Service (IaaS) - Private Cloud Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation Quality Assurance
Use Cases	Fraud Detection Remote Control
Services	Software Design & Engineering Services System Integration Testing & Certification
Challenge	Being a bank, it was very particular about security and compliance. Different workloads were categorized in tiers based on the level of security - gold meant the highest level of security and bronze the lowest. The IT department’s vetting process was elaborate and strict. Every deployment went through rigorous testing phases. The bank followed continuous integration pipeline and used Jenkins based CI/CD to deploy to their docker-based infra in private cloud. Moreover, the systems did not have internet connectivity for security reasons. WaveMaker platform needed to be updated and upgraded frequently for security patches and product updates. These VMs ran in AWS cloud environment. Read More
About Customer	Our client, a Fortune 500 company, is one of the largest and top banks in the US. It specializes in credit cards, auto loans, banking, and savings accounts. It also ranks high in Fortune's 100 best companies to work for. Being one of the top credit card issuers, the bank’s CIO had a vision for its citizen developers. For instance, agents looked into multiple systems to determine fraud detection. The workflows and processes for fraud detection were complex and in segregated systems. This not only made it difficult for agents to resolve issues but also took lots of time. Read More
Solution	WaveMaker, our low-code acceleration platform for enterprises, was installed on bank’s AWS private cloud. This matured development platform took care of all the security, compliance and stability needs. All runtime dependencies were provided as a separate package due to the lack of internet at the site. The need to create customized inhouse apps was fulfilled by WaveMaker. All apps created using WaveMaker underwent vulnerability scanning using Nessus. They were also rigorously penetration tested. The apps were Personally Identifiable Information (PII) and Payment Card Industry Data Security Standard (PCI DSS) compliant. The apps were also Consumer Financial Protection Bureau (CFPB) regulated. App penetration testing and vulnerability detection including sql injection, cross site request forgery, and cross site scripting were also performed. The application delivery followed an agile process. WaveMaker is the most open, extensible and flexible low-code platform that complements your enterprise application delivery while keeping in mind the requirements of Software Developers, Citizen Developers/ Business Users, IT Architects and CIOs. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Security Compliance

Infrastructure as a Service (IaaS) - Private Cloud

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Fraud Detection

Remote Control

Services

Software Design & Engineering Services

System Integration

Testing & Certification

Challenge

Being a bank, it was very particular about security and compliance. Different workloads were categorized in tiers based on the level of security - gold meant the highest level of security and bronze the lowest. The IT department’s vetting process was elaborate and strict. Every deployment went through rigorous testing phases. The bank followed continuous integration pipeline and used Jenkins based CI/CD to deploy to their docker-based infra in private cloud. Moreover, the systems did not have internet connectivity for security reasons. WaveMaker platform needed to be updated and upgraded frequently for security patches and product updates. These VMs ran in AWS cloud environment.

About Customer

Our client, a Fortune 500 company, is one of the largest and top banks in the US. It specializes in credit cards, auto loans, banking, and savings accounts. It also ranks high in Fortune's 100 best companies to work for. Being one of the top credit card issuers, the bank’s CIO had a vision for its citizen developers. For instance, agents looked into multiple systems to determine fraud detection. The workflows and processes for fraud detection were complex and in segregated systems. This not only made it difficult for agents to resolve issues but also took lots of time.

Solution

WaveMaker, our low-code acceleration platform for enterprises, was installed on bank’s AWS private cloud. This matured development platform took care of all the security, compliance and stability needs. All runtime dependencies were provided as a separate package due to the lack of internet at the site. The need to create customized inhouse apps was fulfilled by WaveMaker. All apps created using WaveMaker underwent vulnerability scanning using Nessus. They were also rigorously penetration tested. The apps were Personally Identifiable Information (PII) and Payment Card Industry Data Security Standard (PCI DSS) compliant. The apps were also Consumer Financial Protection Bureau (CFPB) regulated. App penetration testing and vulnerability detection including sql injection, cross site request forgery, and cross site scripting were also performed. The application delivery followed an agile process. WaveMaker is the most open, extensible and flexible low-code platform that complements your enterprise application delivery while keeping in mind the requirements of Software Developers, Citizen Developers/ Business Users, IT Architects and CIOs.

Impact #1	Usage of a learned and secure development platform - WaveMaker
Impact #2	Apps created using WaveMaker which were CFBP regulated, PII and PCI DSS compliant, and penetration tested
Impact #3	Deployment in private cloud with customer’s own CI/CD process

Impact #1

Usage of a learned and secure development platform - WaveMaker

Impact #2

Apps created using WaveMaker which were CFBP regulated, PII and PCI DSS compliant, and penetration tested

Impact #3

Deployment in private cloud with customer’s own CI/CD process

Benefit #1	Almost 500-600 in-house agents using these apps

Benefit #1

Almost 500-600 in-house agents using these apps

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Overview

Creating apps to simplify complex bank processes

Operational Impact

Quantitative Benefit