Case Studies Creating a Self-Help Telecommunications Application at Carnegie Mellon University
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Creating a Self-Help Telecommunications Application at Carnegie Mellon University

Application Infrastructure & Middleware - Data Exchange & Integration
Application Infrastructure & Middleware - Data Visualization
Functional Applications - Remote Monitoring & Control Systems
Education
Business Operation
Facility Management
Building Automation & Control
Digital Twin
Remote Asset Management
System Integration
Training
Carnegie Mellon University faced the challenge of updating and replacing outdated Rich Text drawings for all campus buildings. The goal was to enable users to view updated CAD drawings for various purposes such as maintenance, networking, scheduling, or business reasons. The existing telecommunications standards were cluttered and lengthy, making it difficult to manage and access information efficiently. The university needed a solution to streamline the process, improve accuracy, and make the data easily accessible to the university community.
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Carnegie Mellon University, founded in 1900 in Pittsburgh by industrialist and philanthropist Andrew Carnegie, is a pioneer in the use of computing in education. The university's Andrew computing network is among the most advanced on any campus, supporting the school's growing computing demands. The university's Computer Aided Facilities Management (CAFM) staff, led by Kevin Ford, developed a web-based, self-help telecommunications application using ARCHIBUS to support these demands. The university spans approximately 4,000,000 square feet and is recognized for its innovative approach to integrating technology into its operations.
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The solution involved developing a web-based, self-help telecommunications application using ARCHIBUS. The project began with surveying approximately 4,200 faceplates within the dormitory, fraternity, and sorority buildings across campus. The team used laptops loaded with ARCHIBUS to capture data and update CAD drawings in the field, significantly speeding up the process. A new color-coded system was developed to standardize telecommunications information, using hatch marks to signify voice and data combinations. The university's Telecom Division of Computing Services department utilized ARCHIBUS Telecommunications & Cable Management and ARCHIBUS Overlay for AutoCAD® with Design Management applications to document telecommunications faceplate and jack information. This information was uploaded to ARCHIBUS for data reporting and made accessible via the ARCHIBUS Web Central access solution. The CAFM project staff provided training and technical support to university personnel to streamline and automate the process.
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Users can now access updated drawings in an industry-standard format via the university's Property and Accounting Web page, a significant improvement over the previous manual method.
Drawings are published in DWF format and posted to the Web, allowing users to click on faceplate symbols to review related data.
The system helps staff relate their existing AutoCAD skills to the ARCHIBUS applications, encouraging users to maintain their own data.
Surveying approximately 4,200 faceplates was completed in a few hours per floor.
The project covered approximately 4,000,000 square feet of campus space.
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