RingCentral
Case Studies
Craftlogic Software LLC Enhances Recruitment Process with RingCentral’s SMS API
Overview
Craftlogic Software LLC Enhances Recruitment Process with RingCentral’s SMS APIRingCentral |
Platform as a Service (PaaS) - Application Development Platforms Robots - Wheeled Robots | |
Telecommunications | |
Product Research & Development | |
Time Sensitive Networking | |
System Integration | |
Operational Impact
The integration of RingCentral’s SMS API into Craftlogic's recruitment process has significantly improved the company's operational efficiency. Now, when a job candidate receives an SMS message, it comes directly from the recruiter's business phone number, creating a more consistent and professional impression. This has also simplified the process for candidates, who can now easily schedule calls with recruiters through a link provided in the SMS. Furthermore, the use of the RingCentral mobile app allows recruiters to maintain a separation between their work and personal lives. They can make and receive calls or send and receive messages using the same business phone number that they would use in the office, distinguishing business calls and texts from personal ones. | |
Quantitative Benefit
Craftlogic was able to contact over 900 job candidates efficiently, improving the recruitment process. | |
The company saved costs by switching to RingCentral’s SMS API, which was included in their subscription, unlike the previous SMS gateway that charged per message. | |
The integration of RingCentral’s SMS API into Craftlogic's system eliminated the need for manual forwarding of replies, improving efficiency. | |