Case Studies COSTA LOGISTICS IS MILES AHEAD with Manhattan Associates

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	COSTA LOGISTICS IS MILES AHEAD with Manhattan Associates

COSTA LOGISTICS IS MILES AHEAD with Manhattan Associates

Technology Category	Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Visualization Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Retail
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Supply Chain Visibility Warehouse Automation
Services	Software Design & Engineering Services System Integration
Challenge	Costa Logistics wanted to move away from a decentralized software model to centrally control, maintain, and develop key applications across all sites. The company faced complexities due to separate data centers, different customer interfaces, and varied IT infrastructures at each warehouse facility. This led to significant costs in IT development, support, and maintenance. Additionally, Costa needed to present a common interface to customers and suppliers, track and manage their activity across operations, and ensure real-time information exchange to eradicate inventory inaccuracies and reduce handling errors. Read More
About Customer	Costa Logistics, a division of the Costa Group of Companies, is a leading provider of third-party warehousing and distribution services with a significant presence in the temperature-controlled sector. The company operates three wholly-owned warehouse facilities in Melbourne, Perth, and Sydney, and two specialist cold storage warehouses in joint ventures with Swire Cold Storage in Victoria and Queensland. Costa is highly customer-centric, emphasizing outstanding customer service through excellence in character, industry knowledge, and determination. The company has experienced unprecedented growth and aims to become a significant tier-two player in the Australian supply chain market. Read More
Solution	Costa Logistics decided to upgrade its existing Warehouse Management System (WMS) from Manhattan Associates to the latest version, leveraging enhanced core capabilities such as improved labor management and functionality. The company also deployed Manhattan's Supply Chain Intelligence (SCI) platform for integrated business intelligence and real-time data exchange. The upgraded WMS and SCI platform provided Costa with increased flexibility to anticipate and react to demand fluctuations, driving greater efficiencies. The solutions also offered enhanced reporting and analytical capabilities, improved asset and resource utilization, and better data interchange between sites. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Visualization

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Retail

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Supply Chain Visibility

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Challenge

Costa Logistics wanted to move away from a decentralized software model to centrally control, maintain, and develop key applications across all sites. The company faced complexities due to separate data centers, different customer interfaces, and varied IT infrastructures at each warehouse facility. This led to significant costs in IT development, support, and maintenance. Additionally, Costa needed to present a common interface to customers and suppliers, track and manage their activity across operations, and ensure real-time information exchange to eradicate inventory inaccuracies and reduce handling errors.

About Customer

Costa Logistics, a division of the Costa Group of Companies, is a leading provider of third-party warehousing and distribution services with a significant presence in the temperature-controlled sector. The company operates three wholly-owned warehouse facilities in Melbourne, Perth, and Sydney, and two specialist cold storage warehouses in joint ventures with Swire Cold Storage in Victoria and Queensland. Costa is highly customer-centric, emphasizing outstanding customer service through excellence in character, industry knowledge, and determination. The company has experienced unprecedented growth and aims to become a significant tier-two player in the Australian supply chain market.

Solution

Costa Logistics decided to upgrade its existing Warehouse Management System (WMS) from Manhattan Associates to the latest version, leveraging enhanced core capabilities such as improved labor management and functionality. The company also deployed Manhattan's Supply Chain Intelligence (SCI) platform for integrated business intelligence and real-time data exchange. The upgraded WMS and SCI platform provided Costa with increased flexibility to anticipate and react to demand fluctuations, driving greater efficiencies. The solutions also offered enhanced reporting and analytical capabilities, improved asset and resource utilization, and better data interchange between sites.

Impact #1	Costa Logistics has leveraged Manhattan's WMS to better utilize warehouse space through dynamic active locations and intelligent tasking features.
Impact #2	The introduction of the Radio Frequency (RF) Location Enquiry feature has provided immediate access to SKU contents and reserve location information.
Impact #3	The FEFO (First Expired First Out) rule has been automated, prioritizing inventory according to its expiry date.

Impact #1

Costa Logistics has leveraged Manhattan's WMS to better utilize warehouse space through dynamic active locations and intelligent tasking features.

Impact #2

The introduction of the Radio Frequency (RF) Location Enquiry feature has provided immediate access to SKU contents and reserve location information.

Impact #3

The FEFO (First Expired First Out) rule has been automated, prioritizing inventory according to its expiry date.

Benefit #1	Reduced cost per case by 10%
Benefit #2	Increased pick rate by 14%
Benefit #3	Reduced direct labor hours by 14%

Benefit #1

Reduced cost per case by 10%

Benefit #2

Increased pick rate by 14%

Benefit #3

Reduced direct labor hours by 14%

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Overview

COSTA LOGISTICS IS MILES AHEAD with Manhattan Associates

Operational Impact

Quantitative Benefit